Customer support II Malad east -Mumbai

Job Title: Customer Support Executive (Chat Process)

Location: Malad East, Mumbai

Salary: 3.53 LPA (24,000 In-hand)

Job Type: Full-Time | 5 Days Working | Rotational Shifts (24/7)

Send resume here -Laxmi.shukla@teleperformance.com

Job Responsibilities:

• Handle customer queries via chat in a timely and professional manner
• Provide accurate information and resolution to customer concerns
• Maintain high levels of customer satisfaction
• Follow company guidelines and quality standards
• Document interactions and maintain records

Eligibility Criteria:

• Graduate (Mandatory)
• Minimum 6 months of experience in BPO/Customer Support
• Excellent written communication skills
• Must be comfortable working in a 24/7 environment (rotational shifts)
• No career gaps

Additional Requirements

• Candidate should reside within a 25 km radius of Malad East
• CIBIL score must be 680 or above

What We Offer

• Competitive salary package
• 5-day work week
• Growth opportunities in a fast-paced environment

Interested candidates can apply by sharing their updated resume.

Laxmi.shukla@teleperformance.com