Customer Support Executive

Profile : Technical Customer Support (Voice Process)

Experience: 0 to 4 Years

Location : Mumbai , Thane

Mode : Work form Office ( 6 Days )

Shift : Day shift

Qualification : Graduation is Mandatory

Skills : Chat Process , Technical Support , Printer , Troubleshoot , Non Voice , Domestic.

Interview Mode : Virtual Round and Assessment

Role and Responsibilities

Handle Technical queries through Voice for Indian Based Customer.

Address customer queries, complaints, and service requests professionally.

Provide accurate information about products or services

.Maintain proper documentation of customer interactions in the system/CRM

.Ensure high levels of customer satisfaction and quality service

.Follow company policies, processes, and call quality standards.

Best Regards

Mohammad Waseem

Contact no : 7669451026