Job Description
Role and Responsibilities
- Handle Technical queries through Chat for Indian Based Customer.
- Address customer queries, complaints, and service requests professionally.
- Provide accurate information about products or services.
- Maintain proper documentation of customer interactions in the system/CRM.
- Ensure high levels of customer satisfaction and quality service.
- Follow company policies, processes, and call quality standards.
- Immediate Joiners are preferred
About TP
TP
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