Senior Accounts Receivable & Collections Manager

This is a critical role within the organization, responsible for managing substantial customer accounts, improving cash flow performance, reducing aged receivables, and supporting long-term client relationships across active projects.

Key Responsibilities

• Oversee and manage the full-cycle accounts receivable and collections process across [Region] operations
• Monitor and analyze aging reports, proactively addressing overdue accounts and collection risks
• Coordinate closely with project managers, operations teams, estimators, and executive leadership to resolve billing and payment issues
• Manage progress billings, holdbacks, contract compliance, and customer account reconciliations
• Maintain accurate and detailed collection records, reporting, and documentation
• Identify and resolve invoicing discrepancies and contractual issues efficiently
• Support cash flow forecasting and financial reporting initiatives
• Develop and maintain strong professional relationships with clients while ensuring timely collections
• Contribute to continuous improvement initiatives related to AR processes and financial controls

Qualifications

• Minimum of 10 years of progressive Accounts Receivable and Collections experience
• Significant experience within the construction or industrial sector is required
• Direct experience supporting scaffold, insulation, shoring, fireproofing, or coatings operations is strongly preferred
• Strong understanding of construction billing practices, holdbacks, lien legislation, and project-based invoicing
• Demonstrated success managing complex and high-value accounts
• Exceptional organizational, analytical, and problem-solving abilities
• Excellent communication, negotiation, and relationship management skills
• High degree of professionalism, accountability, and attention to detail
• Proficiency with ERP/accounting systems and Microsoft Excel

Professional Attributes

The successful candidate will be:

• Highly organized and process-oriented
• Detail-focused with strong follow-through
• Professional and confident in collections management
• Capable of managing competing priorities in a fast-paced environment
• Collaborative in approach while maintaining accountability and performance standards
• A proven contributor with a strong work ethic and commitment to operational excellence

Compensation & Opportunity

We offer a competitive compensation package commensurate with experience, along with the opportunity to join a respected and growing organization operating within the [Region] industrial market.

Qualified candidates with a proven track record in construction accounts receivable and collections are encouraged to apply.

Let me know if you’d like a fully generic version (e.g., removing the specific trade types like scaffold/insulation) or a shortened version for job boards.