Product Manager, Buyer Experience - IAA

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ABOUT THE ROLE

RB Global / IAA is seeking an experienced Product Manager to own the end-to-end buyer experience within our digital automotive marketplace. This role focuses on helping customers search, evaluate, and purchase vehicles online through intuitive, data-driven product experiences.

You will work cross-functionally with Engineering, Design, Data, and Marketing to improve search, SEO, personalization, and merchandising capabilities. The ideal candidate combines strong analytical and technical skills with a deep understanding of user behavior and online commerce.

This is a high-impact role shaping the strategic direction of our buyer-facing marketplace.

WHAT YOU’LL DO

• Own and evolve the buyer journey across search, browse, and purchase experiences
• Use data, experimentation, and customer insights to drive product decisions
• Partner closely with Engineering, Design, and Marketing to deliver product improvements
• Build and execute a product roadmap aligned with RB Global growth objectives
• Leverage AI/ML to enhance search, recommendations, personalization, and merchandising
• Monitor product performance using analytics tools (e.g., Google Analytics, experimentation platforms)
• Translate insights into clear product requirements, user stories, and backlogs
• Identify and prioritize opportunities that improve engagement and conversion
• Ensure high product quality by staying deeply involved in delivery and releases
• Communicate progress, risks, and trade-offs clearly to stakeholders
• Balance scope, priority, technical risk, and business impact across initiatives

WHAT SUCCESS LOOKS LIKE

• A clear, executed roadmap that drives buyer engagement and revenue
• Improved search and discovery performance
• Strong cross-functional alignment and predictable delivery
• Data-informed decisions that result in measurable business value
• A seamless and intuitive buyer experience

WHO YOU ARE

• A strong advocate for the customer, balanced with business outcomes
• Comfortable operating in fast-changing environments
• Confident making decisions with minimal direction
• Skilled at influencing without authority
• Highly organized, accountable, and delivery-focused
• Analytical, pragmatic, and results-oriented

QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• 5+ years of Product Management or Product Development experience
• Experience owning customer-facing digital products (marketplace, eCommerce, or SaaS)
• Strong ability to translate business needs into technical requirements
• Experience working cross-functionally with engineering and design
• Strong written and verbal communication skills

WORKING RELATIONSHIPS

You will partner closely with:

• Engineering & Technology leaders
• Marketing Strategy
• Business stakeholders
• Customers and buyers for feedback and insights

TRAVEL

• Occasional travel required

WHY RB GLOBAL

You’ll help shape the future of a large-scale digital marketplace used by buyers around the world. This role offers the opportunity to influence product strategy, improve customer experience, and drive profitable growth across the business.