Restaurant and Events Manager

Purpose: To oversee the bar & restaurant operations at Albion Rooms Ottawa and reflects the offering and the values of the Albion Rooms.

The Albion Rooms: An exceptional, local, day and evening destination bar and restaurant (which just happens to be in a hotel) that is relaxed, honest and affordable. The Albion Rooms showcases the very best seasonal produce with an expertly crafted drinks list. Our focus in all that we do is high value, core ingredients and storytelling around a love of and dedication to Ottawa.

Accountabilities:

• To promote the food & beverage concepts at the hotel with passion and enthusiasm to all guests and to the service team
• Through effective leadership to encourage the team to deliver an inspirational experience for every guest from the moment they arrive to the moment they leave
• To speak to every guest and make sure they have the experience they want, not the experience we’ve decided they’re going to have
• To encourage the team to ask questions, and share your knowledge to guide guests through the choices they can make
• To manage the team in an inspirational manner
• To bring to life the signature style of the restaurant and bar
• To ensure service and product delivery meets the highest quality expectations
• To ensure the service teams perform to the standards defined and continuously
• To aim to improve service standards and operating procedures
• To be aware of emerging bar and restaurant trends and how they may impact the hotel and to play an active role in the Ottawa bar/restaurant scene to promote Albion Rooms
• To have a sound working understanding of all costs and charges relating to bar and restaurant operations
• Directly responsible for the whole Beverage offer, pricing and costing
• To have input into the PR and Marketing opportunities available for Albion Rooms
• To lead and inspire the service teams through training, coaching and mentoring
• To offer educational support to the team
• To oversee the development and the training of the whole service teams
• To be able to work in Project mode with the heads of departments of the whole entity.

Requirements

• Minimum of five years’ experience in a food & beverage operation of a similar standard and at least three years’ experience in a managerial role
• Excellent food and wine knowledge and experience working with cocktails, spirits and beers
• Understanding of current trends in food & drinks
• Ability to work a flexible schedule including evenings, weekends and holidays
• Ability to engage with employees and guests in a variety of situations
• Skilled multi-tasker
• Lead by example
• Experience working with PR agencies and use of social media
• Competent in Microsoft Office, in particular using Excel spreadsheets
• Fluent in English, French would be a plus

We are committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. We are also committed to ensuring that each individual will have genuine, open and unhindered access to employment opportunities. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact us. We thank all candidates for their interest; however, we will only contact those selected for an interview.

Job Types: Full-time, Permanent

Pay: $60,000.00-$65,000.00 per year

Work Location: In person