Job Description
Shape the future of customer support as a Customer Support Specialist. Lead personalized customer journeys from the showroom to vehicle delivery while embodying brand values. This role requires you to engage with customers right as they walk through the doors, understanding their needs and desires.
You will play a crucial role in building authentic connections and ensure a seamless transition from inquiry to ownership. With a passion for innovation and sustainability, you will enhance customer confidence through informative orientations and tailored product experiences. Key Responsibilities:
- Initiate prompt engagement with showroom visitors
- Develop personalized profiles by understanding customer intents
- Educate customers through tailored demonstrations
- Conduct thorough vehicle delivery orientations
- Support sales pipeline by managing customer information Requirements:
- 1+ years in customer service or sales roles
- Knowledge of electric vehicle trends and incentives
- Excellent communication and organizational abilities
- Valid driver's license required for this role
- Motor vehicle salesperson license a must in certain areas Drive outstanding customer support aligned with sustainable practices.
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