Role Overview
TechTriad is hiring a mid-level Microsoft Office 365 - Hybrid. This is a full-time hybrid role, based in Winston-Salem. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Position summary:
We are seeking a highly skilled and self-driven Microsoft 365 Communication Systems Engineer to join our Corporate Platform Engineering team. This role emphasizes Exchange administration (on-prem and cloud), Microsoft Teams management, and M365 governance, with strong knowledge of Purview retention policies and Defender for Cloud. The ideal candidate will be a well-rounded M365/Entra/Azure engineer who can troubleshoot complex issues, drive adoption of integrated SaaS solutions (e.g., Jira, ServiceNow in Teams), and maintain a secure, compliant environment.
Key Responsibilities
Exchange Administration
- Manage and maintain Exchange Online and on-prem Exchange environments, including mail flow, hybrid configurations, and security hardening.
- Implement and monitor Defender for Cloud policies related to email security.
- Troubleshoot mail delivery, transport rules, and compliance issues.
Microsoft Teams Management
- Configure and optimize Teams policies, governance, and lifecycle management.
- Drive adoption of Teams integrations with SaaS platforms like Jira and ServiceNow.
- Support Teams Rooms and meeting experience enhancements.
Compliance & Security
- Design and maintain Purview retention and compliance policies across Exchange, Teams, and SharePoint.
- Participate in security reviews and ensure adherence to NIST, ISO, CIS, PCI, and FFIEC standards.
- Assist with Entra ID configurations, including SSO for SaaS apps and conditional access policies.
Core Infrastructure Skills
- Perform basic engineering tasks: Active Directory, Group Policy, schema updates, and certificate renewals.
- Utilize monitoring tools for proactive issue detection and resolution.
- Automate tasks using PowerShell for M365 and Azure environments.
Operational Requirements
- Execute after-hours changes as needed under strict Change Management processes.
- Document configurations, troubleshooting steps, and knowledge transfer materials.
- Collaborate across teams to identify issues and deliver solutions quickly (“fail fast” mindset).
Qualifications
- Deep expertise in Exchange Online and on-prem Exchange administration.
- Strong knowledge of Microsoft Teams governance, lifecycle management, and SaaS integrations (e.g., Jira, ServiceNow).
- Experience with Purview compliance and retention policies.
- Familiarity with Defender for Cloud and email security best practices.
- Working knowledge of Entra ID, SSO configurations, and Azure AD Connect.
- Proficiency in PowerShell scripting for automation and troubleshooting.
- Solid understanding of Active Directory, Group Policy, schema updates, and certificate management.
- Experience with network and server administration fundamentals.
- Knowledge of general disaster recovery validation methods and willingness to assist in testing efforts.
- Comfortable working within a strict, heavily vetted Change Management process.
- Ability to maintain security and risk controls, with familiarity in common hardening standards.
- Strong documentation skills for platform configurations and user instructions.
- Excellent troubleshooting skills and ability to take ownership of tasks from start to finish.
- Exceptional communication and problem-solving skills; able to clearly articulate initiatives and solutions.
- Highly organized with strong attention to detail.
- Self-driven, proactive, and able to fail fast and adapt quickly.
Frequently Asked Questions
How do I apply for the Microsoft Office 365 - Hybrid position at TechTriad?
Use the Apply button above to submit your application directly to TechTriad. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Microsoft Office 365 - Hybrid role at TechTriad remote or in-office?
This is a hybrid role based in Winston-Salem. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Microsoft Office 365 - Hybrid at TechTriad earn?
TechTriad has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Microsoft Office 365 - Hybrid role at TechTriad posted?
This role was posted on April 6, 2026 (64 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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