Sr. Site Reliability Engineer (SRE)

Company Description

TechBlocks is a software engineering and consulting firm specializing in building modern digital value chains and cloud-native platforms for some of the world's largest brands. We partner with businesses from "Concept to Commercialization," driving innovation, operational efficiency, and future-readiness. Our globally distributed digital centers of excellence (COEs) empower clients to achieve scalability and transformation. Using design thinking and lean engineering principles, we deliver sophisticated digital commerce platforms, healthcare products, utility applications, and more, with unmatched speed and precision.

Job Title: Senior Site Reliability Engineer (SRE)

Location: Hyderabad / Ahmedabad

Employment Type: Full-Time

Work Model: 3 Days from office

Job Overview

Dynamic, motivated individuals deliver exceptional solutions for the production resiliency of the systems. The role incorporates aspects of software engineering and DevOps skills to come up with efficient ways of managing and operating applications. The role will require a high level of responsibility and accountability to deliver technical solutions.

Summary

As a senior SRE, you will ensure platform reliability, incident management, and performance optimization. You'll define SLIs/SLOs, contribute to robust observability practices, and drive proactive reliability engineering across services.

Experience Required:

6–10 years of SRE or infrastructure engineering experience in cloud-native environments.

Mandatory:

• Cloud: GCP (GKE, Load Balancing, VPN, IAM)
• Observability: Prometheus, Grafana, ELK, Datadog
• Containers & Orchestration: Kubernetes, Docker
• Incident Management: On-call, RCA, SLIs/SLOs
• IaC: Terraform, Helm
• Incident Tools: PagerDuty, OpsGenie

Nice to Have

• GCP Monitoring, Skywalking
• Service Mesh, API Gateway
• GCP Spanner, MongoDB (basic)

Scope:

• Drive operational excellence and platform resilience.
• Reduce MTTR, increase service availability.
• Own incident and RCA processes

Roles and Responsibilities:

• Define and measure Service Level Indicators (SLIs) and Service Level Objectives (SLOs) and manage error budgets across services.
• Lead incident management for critical production issues—drive root cause analysis (RCA) and postmortems.
• Create and maintain runbooks and standard operating procedures for high availability services.
• Design and implement observability frameworks using ELK, Prometheus, and Grafana; drive telemetry adoption.
• Coordinate cross-functional war-room sessions during major incidents and maintain response logs.
• Develop and improve automated system recovery, alert suppression, and escalation logic.
• Use GCP tools like GKE, Cloud Monitoring, and Cloud Armor to improve performance and security posture.
• Collaborate with DevOps and Infrastructure teams to build highly available and scalable systems.
• Analyze performance metrics and conduct regular reliability reviews with engineering leads.
• Participate in capacity planning, failover testing, and resilience architecture reviews.