Job Description
Note: Dispatch/ On Demand/not a full-time role
Preferable Candidates: Green cardholders or Citizen of USA
Job Title: Wireless Network Field Engineer (L2)
Role Summary
The Wireless Network Field Engineer (L2) is responsible for on-site deployment, replacement, and support of wireless network infrastructure, with a primary focus on wireless controller installation and migration activities. This role involves hands-on execution of hardware replacement, cabling, connectivity validation, and coordination with remote engineering teams to ensure seamless implementation.
Key Responsibilities
- Perform on-site replacement of wireless LAN controllers (WLCs) at customer locations.
- Decommission existing wireless controllers and install new hardware.
- Rack, stack, cable, and power up wireless controllers and associated equipment.
- Verify physical connections, interface status, and power availability.
- Conduct initial configuration support under the guidance of remote network teams.
- Validate controller connectivity to the network, including uplinks, management access, and redundancy where applicable.
- Assist in migration of access points from old controllers to new controllers.
- Perform post-installation testing to confirm operational readiness.
- Troubleshoot basic hardware, cabling, and connectivity issues.
- Document installation activities, serial numbers, cabling changes, and test results.
- Coordinate with remote engineers, project managers, and customer stakeholders during implementation.
- Ensure compliance with site access, safety, and change management procedures.
Required Skills and Experience
- 3+ years of hands-on experience in network infrastructure support.
- Experience with wireless LAN controllers (such as Cisco, Aruba, or similar platforms).
- Strong understanding of wireless networking concepts, including WLAN, SSID, AP adoption, and controller-based architectures.
- Proficiency in rack and stack, structured cabling, and hardware replacement.
- Familiarity with switch connectivity, VLANs, trunk ports, and basic routing concepts.
- Ability to perform console access, basic configuration verification, and connectivity testing.
- Experience working in data center and enterprise site environments.
- Strong troubleshooting and communication skills.
Preferred Qualifications
- Certifications such as Cisco CCNA, Cisco Wireless, Aruba Certified Associate, or equivalent.
- Experience with wireless controller migrations and high-availability deployments.
- Knowledge of enterprise wireless security standards and best practices.
Typical Activities at Site
- Replace two wireless controllers per site.
- Perform installation and cutover activities.
- Verify connectivity and operational status.
- Support remote configuration and testing teams.
- Update implementation documentation and closure reports.
Ideal Candidate
A Network Engineer (L2), Wireless Support Engineer, or Field Network Engineer with practical experience in wireless infrastructure deployments and controller replacement projects.
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