Note: Dispatch/ On Demand/not a full-time role

Preferable Candidates: Green cardholders or Citizen of USA

Job Title: Wireless Network Field Engineer (L2)

Role Summary

The Wireless Network Field Engineer (L2) is responsible for on-site deployment, replacement, and support of wireless network infrastructure, with a primary focus on wireless controller installation and migration activities. This role involves hands-on execution of hardware replacement, cabling, connectivity validation, and coordination with remote engineering teams to ensure seamless implementation.

Key Responsibilities

• Perform on-site replacement of wireless LAN controllers (WLCs) at customer locations.
• Decommission existing wireless controllers and install new hardware.
• Rack, stack, cable, and power up wireless controllers and associated equipment.
• Verify physical connections, interface status, and power availability.
• Conduct initial configuration support under the guidance of remote network teams.
• Validate controller connectivity to the network, including uplinks, management access, and redundancy where applicable.
• Assist in migration of access points from old controllers to new controllers.
• Perform post-installation testing to confirm operational readiness.
• Troubleshoot basic hardware, cabling, and connectivity issues.
• Document installation activities, serial numbers, cabling changes, and test results.
• Coordinate with remote engineers, project managers, and customer stakeholders during implementation.
• Ensure compliance with site access, safety, and change management procedures.

Required Skills and Experience

• 3+ years of hands-on experience in network infrastructure support.
• Experience with wireless LAN controllers (such as Cisco, Aruba, or similar platforms).
• Strong understanding of wireless networking concepts, including WLAN, SSID, AP adoption, and controller-based architectures.
• Proficiency in rack and stack, structured cabling, and hardware replacement.
• Familiarity with switch connectivity, VLANs, trunk ports, and basic routing concepts.
• Ability to perform console access, basic configuration verification, and connectivity testing.
• Experience working in data center and enterprise site environments.
• Strong troubleshooting and communication skills.

Preferred Qualifications

• Certifications such as Cisco CCNA, Cisco Wireless, Aruba Certified Associate, or equivalent.
• Experience with wireless controller migrations and high-availability deployments.
• Knowledge of enterprise wireless security standards and best practices.

Typical Activities at Site

• Replace two wireless controllers per site.
• Perform installation and cutover activities.
• Verify connectivity and operational status.
• Support remote configuration and testing teams.
• Update implementation documentation and closure reports.

Ideal Candidate

A Network Engineer (L2), Wireless Support Engineer, or Field Network Engineer with practical experience in wireless infrastructure deployments and controller replacement projects.