International Customer Service Representative- Voice Process
Tech MahindraRole Overview
Tech Mahindra is hiring a entry-level International Customer Service Representative- Voice Process. This is a full-time role in Noida. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Role & responsibilities
- Handle inbound calls for International Customers.
- Understand customer concerns and deliver accurate customer support.
- Provide end-to-end resolution to customer queries and complaints.
- Ensure First Call Resolution (FCR) and maintain high CSAT Score.
- Meet daily / weekly KPIs such as AHT, Quality Score
Preferred candidate profile
- Minimum 1 year experience in International Voice Process / international BPO(mandatory)
- Experience in handling international customers.
- Excellent spoken English & Communication Skills
- Ability to work in night shifts / rotational shifts
Experience Required
- 1-5 years in International Process (International BPO)
Perks & Benefits
- Incentives
- Loyalty Bonus
- Both side cab facility
Candidates with relevant experience can share their CV/ Connect-
WhatsApp: 9871459736
Email ID: janvi.soni@techmahindra.com
Frequently Asked Questions
How do I apply for the International Customer Service Representative- Voice Process position at Tech Mahindra?
Use the Apply button above to submit your application directly to Tech Mahindra. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the International Customer Service Representative- Voice Process position at Tech Mahindra located?
This position is based in Noida. Tech Mahindra has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a International Customer Service Representative- Voice Process at Tech Mahindra earn?
Tech Mahindra has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the International Customer Service Representative- Voice Process role at Tech Mahindra posted?
This role was posted on April 16, 2026 (53 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the International Customer Service Representative- Voice Process role at Tech Mahindra entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Tech Mahindra has listed.
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