VP, Solutions Management - Pharmaceutical

Your Leadership.
Our Power.
Unlimited Potential.

Taylor Corporation has big plans for the future and we need talented leaders to get us there. We power the world’s leading brands ― and our employees’ careers ― by unlocking potential everywhere we see it. If you love to lead, are open to new ideas and inspire the best in others, we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for professionals like you.

Want to be part of something powerful? It’s time to look at Taylor.

Your Opportunity: Taylor Corporation is looking for a VP, Solutions Management - Pharmaceutical.

Taylor Corporation is establishing a dedicated division focused on warehouse operations, fulfillment, and pharmacy healthcare solutions to serve Fortune 100 clients with mission-critical logistics, mail-order pharmacy support, and integrated Healthcare fulfillment capabilities. This division is the operational backbone behind several of Taylor's most strategic healthcare logistics opportunities, including initiatives addressing the nation's largest PBM’s, healthcare, and Pharmaceutical clients.

Reporting directly to the President of the division, the VP, Warehouse, Fulfillment & Pharmacy Healthcare Solutions will be a senior leader responsible for translating client strategy into operational execution. The role spans solution design, account leadership, and cross-functional program delivery, bridging Taylor's production assets, the Taylor ecosystem, and external pharmacy and PBM partners and clients.

This is a builder's role. The successful candidate will help scale a new business operations and culture unit from an established but expanding base, bringing the discipline of large-scale print and fulfillment operations together with the technology fluency required to serve healthcare clients with increasingly complex data, regulatory, and timing requirements.

Work Authorization:
To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Your Responsibilities:

Strategic Leadership & Solution Design

• Partner with the President to define and execute the division's go-to-market strategy across warehouse, fulfillment, and pharmacy healthcare solutions.

• Translate client business problems — particularly in mail-order pharmacy and direct-to-patient logistics — into integrated Taylor solutions, including operational design, pricing models, and SLA frameworks.

• Lead solution architecture for Fortune 100 healthcare engagements, working alongside the President on strategic pursuits such as PBM resend/reshipment optimization, dispatch-timing redesign, and cold chain initiatives.

• Maintain a working point of view on PBM dynamics, formulary trends, and the operational implications for fulfillment and pharmacy partners.

Account & Client Leadership

• Serve as a senior client-facing leader for assigned strategic accounts, with primary responsibility for retention, expansion, and operational satisfaction.

• Build trusted relationships at director, VP, and SVP and C-suite levels within client organizations — including procurement, supply chain, pharmacy operations, and member experience teams.

• Lead quarterly business reviews, executive escalations, and renewal/expansion conversations in partnership with the President.

• Identify and qualify new pharmacy healthcare and fulfillment opportunities through Taylor's existing client base and the alliance pipeline.

Operational Execution

• Own end-to-end program delivery for assigned accounts: onboarding, implementation, steady-state operations, and continuous improvement.

• Coordinate across Taylor production teams when needed for warehouse and fulfillment sites, IT, and print operations, to ensure on-time, on-spec delivery.

• Oversee KPIs across fulfillment accuracy, on-time dispatch, resend/reshipment rates, cold chain integrity, and patient/member-facing communication quality.

• Drive root-cause analysis and operational redesign of recurring failure modes—for example, the Thursday-dispatch-timing dynamics that drive a meaningful share of mail-order pharmacy resend volume.

Technology & Process Integration

• Apply technology and data fluency to integrate fulfillment, print, and pharmacy workflows — leveraging background in marketing technology, interactive print services to bring digital capabilities to traditionally analog operations fo the Healthcare sector.

• Partner with Taylor IT and client systems teams on data exchange, file specifications, data hygiene, and reporting infrastructure.

• Champion automation and continuous improvement, drawing on early R&D experience in digital equipment and process automation to identify high-leverage opportunities within the division.

Team Leadership & Culture

• Build, mentor, and lead a cross-functional team of program managers, operations leads, and client-facing professionals as the division scales.

• Model the alliance-based, low-overhead operating philosophy that distinguishes the Taylor model from traditional Taylor models.

• Partner with HR and the President on hiring plans, capability development, and succession as the division grows.

Financial & Commercial Accountability

• Own a defined revenue and margin target for assigned accounts and pursuits, with full P&L visibility, partnered with the President.

• Lead pricing strategy, contract structure, and commercial terms for new pharmacy healthcare and fulfillment programs in coordination with Taylor finance and legal.

• Maintain rigorous forecasting discipline and pipeline hygiene at the account and pursuit level.

You Must Have:

• Bachelor's degree (B.S. or B.A.); equivalent experience considered.

• 12+ years of progressive experience in commercial print, fulfillment, marketing services, or related industries — including senior leadership and director-level roles.

• Demonstrated success leading national accounts and Fortune-class client relationships, with measurable ownership of revenue, retention, and expansion outcomes.

• Direct experience integrating print, technology, and marketing solutions for sophisticated B2B clients (e.g., Printstack-style or interactive print platforms).

• Track record across multiple production environments — including formal leadership development programs in commercial print (e.g., Consolidated Graphics LDP) and senior roles at peer print and marketing services organizations.

• Prior tenure at Taylor Corporation strongly preferred, with established familiarity with Taylor's operating model, production network, and culture.

We Would Also Prefer:

• Exposure to healthcare, PBM, or pharmacy logistics workflows — including mail-order, specialty pharmacy, or patient communications.

• Experience working alongside or within alliance/partnership models (such as the Taylor–Caracal structure) rather than traditional commissioned sales.

• Background in digital print equipment, automation, or process R&D — bringing a builder's mindset to operational improvement.

• Familiarity with cold chain packaging, sustainable materials, and regulated direct-mail workflows.

Skills and Attributes:

• Strategic and trustworthy operator capable of representing Taylor at the highest levels of Fortune 100 client organizations.

• Strong solution-design instincts: able to take an ambiguous client problem and shape it into an executable, profitable program.

• Excellent cross-functional leadership; comfortable operating across production, IT, sales, and partner organizations without formal authority.

• High comfort with data, technology, and modern marketing/communications tooling.

• Bias toward execution, with the operational discipline to deliver on commitments made to senior client stakeholders.

• Authentic alignment with Taylor's values, alliance-based operating philosophy, and long-term client orientation.

The anticipated annual salary range for this position is $250k. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.

About Taylor Corporation
One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.

With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.