Role Overview
Talan is hiring a mid-level Trade OMS Application Production Support Engineer (Python). This is a full-time hybrid role, based in New York. Part of Talan's Trading hiring, posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
Location: NYC (Hybrid – at least 3 days onsite/week)
Visa Sponsorship: Talan does not sponsor U.S. work permits or employment visas.
We're looking for an Application Production Support Engineer to join our team and support critical trading applications for our Electronic Execution platform. The ideal candidate has hands-on production support experience, is comfortable working under pressure, and knows how to keep trading systems running smoothly day to day.
Role and responsibilities
- Handle critical production issues, applying the right troubleshooting process to get systems back up fast
- Work with business users to gather requirements and manage problems, changes, and incidents (ServiceNow, JIRA, Confluence)
- Build and maintain run-books, SOPs, and training material, and help train the team
- Set up monitoring and alerts (GENEOS, Open Search, Grafana) to catch issues before they escalate
- Automate routine checks with Python and shell scripting to cut down manual work
- Run root cause analysis after incidents and support audit, compliance, and business continuity efforts
- Solid experience in application production support, ideally in a fast-paced trading environment
- Strong skills in Python, shell, SQL, and familiarity with ServiceNow, JIRA, XML, and FIX Protocol
- Good understanding of equities markets and trading platforms (OMS, EMS, SOR)
- Comfortable reading logs and FIX messages to troubleshoot and find root causes
- Strong communicator, able to explain technical issues clearly to both technical and business teams
- Able to stay calm and prioritize well when things get stressful
Company’s Benefits
At Talan, we invest in our employees' well-being and empower them with benefits, including:
- 💵 Competitive salary between USD $100,000 - $130,000 annual salary. We do not have performance bonuses.
- 💸401(k) retirement plan with company matching
- 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
- 📴8 paid holidays + 5 sick days + 2 personal days per year
- ❤️🩹Company health, dental, and vision insurance plans + FSA
- 🦺Voluntary STD and LTD
- 🚍 Commuter/transit benefits
All your information will be kept confidential according to EEO guidelines.
About Talan
Talan
talan.com
35 other open roles at Talan on TryApplyNow.
Frequently Asked Questions
How do I apply for the Trade OMS Application Production Support Engineer (Python) position at Talan?
Use the Apply button above to submit your application directly to Talan. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Trade OMS Application Production Support Engineer (Python) role at Talan remote or in-office?
This is a hybrid role based in New York. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Trade OMS Application Production Support Engineer (Python) at Talan earn?
Talan has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Trade OMS Application Production Support Engineer (Python) role at Talan posted?
This role was posted on July 8, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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