Front Office Receptionist (Hotel / )

Location: Chinatown

Shift Hours: 70 AM – 4:00 PM / 3:00 PM – 11:00 PM / 10:00 PM – 7:30 AM (rotating shifts)

Benefits: Annual Leave, Variable

Key Responsibilities

• Welcome guests with warmth and professionalism during check-in and throughout their stay
• Manage front desk operations, including check-ins, check-outs, and reservations
• Respond to guest enquiries and feedback promptly, ensuring a smooth and pleasant experience
• Maintain and update guest records accurately in the system
• Liaise with internal departments to ensure all guest needs are addressed efficiently
• Promote hotel amenities and services to enhance guest satisfaction and encourage repeat visits

What We’re Looking For

• Prior experience in front office, guest services, or hospitality roles preferred
• Strong communication and interpersonal skills; confident engaging, with guests from all walks of life
• Willingness to learn — full training will be provided
• Able to work rotating shifts, including overnight, weekends, and public holidays

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