Job Description
Serve as the welcoming face of hospitality in Chinatown as a Front Desk Receptionist. Engage with guests, manage operations, and ensure a delightful stay in various shifts.
This role involves managing front desk operations, including check-ins, and check-outs while promoting hotel services. You will also address guest inquiries promptly, maintain guest records accurately, and collaborate with internal teams to meet guest needs efficiently. Successful candidates will showcase strong communication and interpersonal skills, handling diverse clientele with confidence.
Key Responsibilities:
- Welcome guests warmly upon arrival
- Manage check-ins, check-outs, and reservations
- Respond to guest inquiries promptly
- Maintain accurate guest records in the system
- Promote hotel amenities and services effectively
Requirements
- Experience in front office or guest services preferred
- Strong communication and interpersonal skills
- Willingness to learn with full training provided
- Ability to work rotating shifts and weekends
- Commitment to delivering exceptional guest experiences
Become the key point of contact for guests and contribute to their memorable experiences in Chinatown.
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