Senior QA Engineer

About Super.com http://Super.com:

We started Super.com http://Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com http://Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.

We are more than a fast-paced, high-growth tech company https://www.super.com/press/super-2022-fast-500; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs https://www.super.com/careers that fuel who we are.

About the Role

We are looking for a Sr. Quality Assurance Engineer to join our team. You’ll directly contribute to Super.com http://Super.com’s growth and success by validating that our applications meet design specifications and requirements. You will advocate for our customers and help us build amazing experiences and value into our products. You’ll participate in fast-moving Agile teams, helping to both develop and implement test scenarios and test strategies in aid of our engineering releases. You’ll provide manual testing and QA guidance for multiple product verticals and projects. You will lead testing efforts for your assigned areas and partner with stakeholders to iteratively improve processes and outcomes. You will provide guidance to junior team members and help elevate the work of those around you. You will co-own operational metrics for both your immediate and extended teams. You will work hands-on with our test automation, partnering with engineers to build, maintain, and execute high quality automated test cases. And you will help ensure that our products and experiences meet the highest quality for our customers.

QA Engineer III encompasses the following key responsibilities:

• Proactively identify opportunities to build or improve technical solutions to help improve product quality and QA throughput.
• Build, extend, and maintain test automation and test tools in support of the overall quality engineering mission.
• Stay up-to-date on the latest AI tools and best practices. Look for ways to leverage those in our internal tooling and quality engineering processes.
• Help own product pipeline health.
• Move quickly to identify blocking issues and resolve them.
• Identify ways to optimize the pipelines to reduce friction, improve overall product quality, and get features into the hands of our customers more quickly.
• Develop and maintain high-quality documentation for our tooling and quality engineering processes.
• Own and groom the QA team’s JIRA backlog
• Prioritize bug fixes based on impact severity and frequency. Regression tests need to be working as-expected. Broken and flaky tests must be addressed rapidly.
• Ensure tickets don’t fall through the cracks and the team meets the company SLA’s.
• Keep test infrastructure improvements, tools development, and other strategic project work moving forward.

Mandatory Qualifications:

• Strong written and verbal communication skills
• Demonstrable experience building or extending AI-based tools and processes for quality engineering functions
• Excellent test design, test planning, and test execution skills with a superior attention to detail
• Highly motivated with a strong sense of ownership
• Ability to work independently
• Disposed to owning and driving quality within their assigned areas
• Highly engaged and inclined to drive quickly for results
• Team player who collaborates effectively with different roles including developers, PMs, and designers
• Proven ability to help mentor junior engineers and provide technical leadership for their work
• Strong familiarity with Agile team setting and processes
• Deep understanding of the product life cycle with an ability to help drive process improvements
• Expertise in designing, maintaining, and writing automated front-end and service test cases
• Ability to help maintain and extend test automation frameworks
• Exceptional coding skills with Javascript/Typescript, Java, or C#.

Preferred Qualifications

• Experience as a QA Engineer with the above listed responsibilities
• Experience with Playwright or Selenium-based test frameworks
• Experience working in Jenkins or similar toolset
• Experience debugging product pipeline issues
• Experience coding in Python
• Experience defining QA metrics and using that data to drive iterative improvements
• Ability to read product code and use that understanding to inform test design
• Ability to collaborate with developers on technical tasks
• Ability to manage a distributed work model that must cross roles and teams in order to achieve results
• Experience using DataDog
• Experience leading major projects through the full life cycle

We’ve got you covered

• Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets
• We are remote first – you have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms
• Other perks include: unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit, annual company offsite
• We welcome new family additions with generous parental leave and a flexible return-to-work plan http://plan.game/
• This is just scratching the surface– see our careers site http://super.com/careersfor a more detailed overview of our perks & benefits

We Believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify your Talent Acquisition Partner or email talent@super.com.