Community Manager

<div><u><strong>Community Manager - Temporary</strong></u></div> <div><u><strong>Various properties to include Chula Vista and San Diego, CA</strong></u></div> <div>&nbsp;</div> <div> <div><strong>Who we are:</strong></div> <div>&nbsp;</div> <div> <div>At Sunrise, we practice resident hospitality, focusing on what matters most:&nbsp;Helping people feel right at home. We are&nbsp;<em>people&nbsp;</em>people who pride ourselves in providing our residents with a Positive Living Experience.</div> <div>&nbsp;</div> <div><strong>About this role:</strong></div> <div>&nbsp;</div> <div>The Roving Community Manager has the responsibility, under the supervision of the Regional Manager, for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising, and resident relations.</div> </div> <div>&nbsp;</div> <div><strong>Hourly Pay Range:</strong></div> <div><strong>$25.00 - $29.00 DOE</strong></div> <div> <ul> <li><strong>This position requires an active California Real Estate License in good standing.</strong></li> <li><strong>This is a full-time, temporary opportunity offering eligibility for company-sponsored benefits, with an anticipated duration of up to six months.</strong></li> </ul> </div> <p><strong>What you’ll do - Includes but are not limited to:</strong></p> <p><strong>ADMINISTRATIVE</strong></p> <ul> <li>Works closely with the Regional Manager in developing an integral team that effectively sells the quality and professionalism of the organization.</li> <li>Inspects property common areas, apartment units and grounds on a regular basis.</li> <li>Offers recommendations to management regarding improvements to the overall operation of the community.</li> <li>Ensure effective move-in and move-out administration with particular attention to consistent apartment inspections.</li> <li>Demonstrates understanding of financial and operational reporting requirements.</li> <li>Responsible for ensuring the timely and accurate submission of payroll summary sheets for team.</li> </ul> <p><strong>FINANCIAL</strong></p> <ul> <li>Ensures that all rent payments are collected from both current and previous residents.</li> <li>Ensures daily community deposits in regard to rent collections and any other miscellaneous income.</li> <li>Ensures non-payment notices are distributed to all delinquent residents and completes follow-up activity in regard to non-payment of rent, or eviction proceedings.</li> <li>Adhere to company accounting directives, including but not limited to, weekly and monthly reports, income accounting, expense control and administration and daily bank deposits.</li> <li>Maintains a general working knowledge of federal and state laws in regard to the collection of delinquent accounts.</li> <li>Reports or offers recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, contract developments and negotiations, etc.</li> <li>Reviews all renewals and prepares budget increase recommendations according to the operating budget and market conditions.</li> <li>Prepares and follows guidelines of the community operating budget and makes recommendations for ways to maximize income and minimize expenses.</li> </ul> <p><strong>MARKETING/LEASING</strong></p> <ul> <li>Market apartments by promoting rentals on the phone and in person; demonstrate apartments and community to prospective residents, sell apartment features/benefits, secure commitments and deposits from prospective Residents.</li> <li>Ensures daily input of all resident information in relation to leasing traffic, move-ins, move-outs, apartment conditions, etc.</li> <li>Ensure the completion of residential lease administration. Ensures that all leases and addenda are completed accurately in regard to addresses, names, rates, etc.</li> <li>Maintains up-to-date knowledge of market and competitive properties.</li> <li>Ensures timely renewals of existing residents.</li> <li>Supports the overall marketing efforts and offers input and suggestions in regard to promotions, advertisements, etc.</li> <li>Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community.</li> <li>Monitors closing ratios of leasing associates to ensure requirements are met and provides additional training as necessary.</li> <li>Supervises the planning and implementation of, and attends and monitors, various community recreational and social activities.</li> <li>Ensures that staff is implementing resident retention and renewal programs to build customers for life.</li> <li>Inspects property common areas, models, and vacant units on a regular basis and completes the community inspection report.</li> <li>Reviews and approves or rejects resident applications.</li> </ul> <p><strong>LEADERSHIP</strong></p> <ul> <li>Assists the overall team effort through effective leadership.</li> <li>Analyzes concerns associated with apartments that are slow to lease and provides solutions.</li> <li>Assumes supervisory responsibilities and management of the property.</li> <li>Identifies and addresses issues associated with a supervisory position, including hiring, training, coaching and evaluating on-site employees.</li> <li>Provides staff with direction, guidance and tools to for performing well. Provides clear and concise instructions for effective management of on-site staff.</li> <li>Conducts staff meetings on a regular basis.</li> </ul> <p><strong>CUSTOMER SERVICE</strong></p> <ul> <li>Assists in the handling of resident service requests and various concerns as required.</li> <li>Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations.</li> <li>Ensure that residents are provided with a clean, safe, well-maintained community.</li> <li>Ensures security deposit dispositions are prepared in a consistent manner immediately after move-out, time being of the essence.</li> <li>Maintain high standards of resident service and relations.</li> <li>Ensures rents are collected and accurately account for all monies in a timely manner.</li> <li>Collect delinquent rents and notify supervisor so they may approve to initiate unlawful detainer actions as appropriate.</li> <li>Ensure that maintenance requests are handled as quickly, efficiently and effectively as possible and always within 24 hours. If parts must be ordered, causing a delay, residents should be notified timely. If the work order is not resolved within 48 hours, regional manager should be notified.</li> <li>Supervise contractors working on the property.</li> <li>Represent Sunrise Management and the community you manage in a professional manner. Maintain a positive businesslike attitude in person and on the telephone and neat, clean, professional dress and grooming appropriate for greeting the public.</li> <li>Adhere to Fair Housing Policy, ADA, Injury and Illness Prevention Policy and Asbestos and Hazardous Materials Policy.</li> <li>Other Duties and Responsibilities include the following. Other duties may be assigned.</li> <li>Assist in promoting Sunrise Management.</li> <li>Attends and participates in training seminars as requested. Ensures all on-site staff has enrolled in and completed necessary courses.</li> <li>Works well as part of a team.</li> </ul> <p><strong>SUPERVISOR RESPONSIBILITIES</strong></p> <ul> <li>Responsibilities may include supervision of Community staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</li> </ul> <p><strong>What you’ll need:</strong></p> <ul> <li>This position requires an active California Real Estate License in good standing.</li> <li>Property management software experience preferably Entrata</li> <li>Professional experience with Property Marketing preferred.&nbsp;</li> <li>2+ years of experience in property management</li> <li>Strong Customer Service</li> <li>Professional Appearance&nbsp;</li> </ul> <p><strong>Who you are:</strong></p> <ul> <li>Focused with high attention to detail</li> <li>Curious and proactive</li> <li>Growth-oriented and well-organized</li> <li>Disciplined and self sufficient</li> <li>A strong communicator</li> <li>Tech savvy</li> </ul> <p><strong>What’s in it for you:</strong></p> <p>We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:</p> <ul> <li><strong>Competitive compensation and career growth –&nbsp;</strong>As our company continues to grow and expand, so do the opportunities for our team.</li> <li><strong>Comprehensive Health Benefits –</strong> We offer medical, dental, and vision insurance to keep you and your family healthy.</li> <li><strong>Tax-Saving Benefits</strong> – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.</li> <li><strong>Peace of Mind</strong> – Company-paid life insurance offers financial protection for you and your loved ones.</li> <li><strong>Work Model</strong> – Strong support for a&nbsp; work-life balance while keeping you connected and engaged.</li> <li><strong>Time to Recharge</strong> – Generous <strong>paid vacation, sick leave, and holidays</strong> so you can truly unplug and come back refreshed.</li> </ul> <div>Sunrise Management is an equal opportunity employer and a drug free workplace.  We celebrate diversity and are committed to creating an inclusive environment for all team members.</div> </div>