This leadership position involves overseeing the end-to-end operations of the accidental repair division to ensure high-quality restoration and painting services. The focus is on streamlining insurance claim processes, managing workshop productivity, and maintaining a profitable P&L while adhering to OEM quality standards.

Key Responsibilities

Oversee the entire bodyshop workflow from vehicle estimation and insurance approval to final paint finish and delivery.
Liaise with insurance companies, surveyors, and TPA agents to expedite claim approvals and minimize vehicle downtime.
Lead and mentor a team of denters, painters, and supervisors to ensure high productivity and adherence to safety protocols.
Monitor and control bodyshop profitability by managing labor revenue, paint consumption, and spare parts margins.
Ensure 100% compliance with OEM standards for structural repairs, welding techniques, and paint booth operations.
Manage the inventory of paints, consumables, and specialized tools required for collision repairs.
Analyze daily performance reports through the DMS to track vehicle inflow, repair cycle time, and labor efficiency.
Address customer grievances related to bodywork quality and ensure high Customer Satisfaction Index (CSI) scores.

Requirements

Minimum 5-8 years of experience in automotive bodyshop operations with a reputable dealership or OEM.
In-depth knowledge of accidental repair estimation, insurance claim documentation, and surveyor negotiation.
Hands-on understanding of modern painting technologies, dry sanding, and computerized paint mixing.
Proficiency in using Dealer Management Systems (DMS) for job card management and billing.
Proven track record of managing a technical team of 15-30 members in a high-pressure environment.
Excellent communication skills in the local language and English for effective stakeholder management.

Preferred

Experience working with premium or luxury automotive brands.
Advanced certification in collision repair or lean workshop management.
Knowledge of water-borne paint systems and specialized chassis alignment equipment.

Skills

Technical

Bodyshop Estimation (Audatex/Eurotax), Insurance Claim Processing, Inventory Management, P&L Analysis, Paint Shop Quality Control

Soft Skills

Conflict Resolution, Team Leadership, Negotiation, Time Management, Customer Relationship Management

Qualifications

Education: B.E./B.Tech in Automobile or Mechanical Engineering or Diploma in Automobile Engineering

Experience: 5-8 years in Automotive Workshop/Bodyshop operations

Certifications: OEM Bodyshop Management Certification, Safety and Environmental Compliance Certification

Work Environment

Standard 6-day work week on-site at the workshop facility, involving coordination between the shop floor, insurance desk, and customer lounge.

Growth Opportunities

High-performing managers can transition into roles such as Service Manager, General Manager (Service), or Regional Bodyshop Head within the dealer group or OEM corporate structure.

BODYSHOP MANAGER

Job Description