Service Advisor - Auto Repair

Education: No degree, certificate or diploma. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive payments. Computer and technology knowledge: Database software. MS Excel. MS Windows. MS Office. Spreadsheet. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Physically demanding. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Organized. Reliability. Team player. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Employment terms options: Flexible hours. Experience: Experience an asset. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Bonus. Group insurance benefits. Life insurance. Pension plan.