Plant Manager/Commissary Operations Manager

Plant Manager / Commissary Operations Manager

About Summerhill Market

Summerhill Market is a family-owned grocery retailer proudly serving Toronto since 1959. With multiple retail locations across the GTA, our Commissary serves as the heart of our food production operation, manufacturing thousands of fresh, chef-inspired products every week for distribution to our stores.

Operating approximately 20 hours per day, 7 days per week, our Railside Commissary supports a team of over 130 employees and produces prepared meals, salads, sandwiches, soups, sauces, meat products, bakery items, grab-and-go meals, and MAP-packaged foods.

We are seeking an experienced operational leader to oversee our Commissary and help drive the next stage of growth.

Position Summary

The Plant Manager / Commissary Operations Manager is responsible for the overall leadership, operational performance, production planning, financial management, food safety, people development, and continuous improvement of Summerhill Market's Commissary production facility.

This role is ideal for a Senior Sous Chef, Executive Sous Chef, Executive Chef, Commissary Operations Manager, or Food Manufacturing Leader with extensive experience managing high-volume food production operations.

The successful candidate will oversee multiple production departments while ensuring operational excellence, product consistency, food safety, labour efficiency, and the timely production and distribution of products to Summerhill Market retail locations.

This is a highly visible leadership position requiring a hands-on operator who leads from the production floor, develops leaders, drives accountability, and continuously improves systems and processes.

Key Responsibilities

Operations & Production

• Lead the daily operation of a high-volume Commissary operating approximately 20 hours per day, 7 days per week
• Oversee production planning, scheduling, labour allocation, and workflow across multiple departments
• Ensure production targets, quality standards, and customer commitments are consistently achieved
• Coordinate holiday production, seasonal programs, product launches, and special projects

Leadership & People Development

• Recruit, coach, mentor, and develop Department Managers, Sous Chefs, Supervisors, Team Leads, and production staff
• Foster a culture of accountability, teamwork, communication, and continuous improvement
• Conduct performance management, succession planning, and leadership development
• Maintain strong communication and consistency across multiple shifts

Operations & Financial Management

• Manage labour planning, operational budgets, productivity, food costs, and plant performance
• Review operational metrics and identify opportunities to improve efficiency, reduce waste, and control costs
• Ensure production schedules align with business demands and retail requirements

Supply Chain & Food Safety

• Partner closely with Buyers, Receiving, Logistics, and Retail Operations to ensure uninterrupted production
• Oversee inventory flow, purchasing support, product availability, and inventory accuracy
• Ensure compliance with food safety, HACCP, sanitation, workplace health & safety, and quality assurance standards

Facilities & Continuous Improvement

• Coordinate equipment maintenance, facility repairs, preventative maintenance programs, and third-party contractors
• Lead continuous improvement initiatives, process optimization, SOP development, automation projects, and operational efficiencies
• Support packaging improvements, shelf-life initiatives, capital projects, and new product rollouts

Holiday Production & Catering

• Lead the planning and execution of large-scale seasonal and holiday catering programs, ensuring production schedules, labour, inventory, logistics, and distribution are aligned to meet customer demand
• Collaborate with Culinary, Supply Chain, Logistics, and Retail Operations to coordinate holiday menus, production timelines, staffing plans, and delivery schedules while maintaining the highest standards of food quality, consistency, and customer satisfaction
• Monitor production capacity, identify operational risks, and implement contingency plans to ensure successful execution of high-volume holiday programs and special events

Cross-Functional Collaboration

• Partner with Retail Operations, Buyers, HR, Finance, Marketing, IT, Warehouse, and Executive Leadership to support company objectives
• Build strong relationships across departments while ensuring effective communication, accountability, and operational execution

Qualifications

• 10+ years of progressive leadership experience within high-volume food manufacturing, commissary production, catering, prepared foods, commercial kitchens, or food processing
• Previous experience as a Senior Sous Chef, Executive Sous Chef, Executive Chef, Plant Manager, Commissary Manager, Operations Manager, or Production Manager
• Proven experience leading large teams in a fast-paced, multi-shift production environment
• Strong knowledge of large-batch food production, labour planning, inventory management, production scheduling, and operational systems
• Experience with food manufacturing equipment, packaging systems, automation, and continuous improvement initiatives is an asset
• Strong financial acumen including budgeting, labour management, productivity, and cost control
• Excellent leadership, communication, organizational, and problem-solving skills
• Food Handler Certification required; compliance with TPH, CFIA, MOL, etc.

What We're Looking For

‍ Extensive culinary leadership experience in high-volume food production

Strong operational leader with food manufacturing or commissary experience

Exceptional people leader who develops managers and builds accountability

Business-minded with strong financial and operational planning skills

• ️ Passion for systems, process improvement, and operational excellence

Commitment to food safety, quality, and continuous improvement

Calm under pressure, highly organized, and able to manage multiple priorities

Hands-on leader who enjoys being on the production floor and supporting the team

Schedule Requirements

• Full-Time Permanent Position
• Flexible schedule based on operational requirements
• Primarily morning shift with the availability to support mornings, afternoons, evenings, weekends, holidays, and emergency operational needs
• Willingness to support a multi-shift operation operating approximately 20 hours per day, 7 days per week

Summerhill Market is an Equal Opportunity Employer

Summerhill Market is committed to fostering a diverse, inclusive, and respectful workplace where all employees feel valued and supported. We welcome applications from individuals of all backgrounds, experiences, and abilities.

We are committed to providing accommodation throughout the recruitment and selection process in accordance with applicable legislation. If you require accommodation, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest in Summerhill Market; however, only those selected for an interview will be contacted.