People Consultant

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. The People Consultant team helps to drive those efforts across our Tech, Core, and Business Organizations. This includes supporting our leaders and managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, and using data to develop best practices from first principles.

We are committed to building an inclusive work environment where all Stripes feel welcomed as their authentic selves—inclusive of all genders, sexual orientations, ethnicities, races, education, ages, and other personal characteristics. We work on broadening our internal diversity because we want to be culturally equipped to build products and solutions for our diverse user base.

What you'll do

As a People Consultant, you'll help make Stripe a great place to work and grow. You'll work with business leaders, managers, and employees across Stripe to strategize and implement systems, processes, and programs to help people succeed.

Responsibilities

• Partner with and advise front-line managers on performance management, coaching, and employee relations. Collaborate closely with Employee Relations and Legal teams to foster sound business decisions
• Work with the Legal team and external consultants to help ensure Stripe's compliance with local labor regulations
• Advise and consult front-line management on Stripe People policies and best practices, in collaboration with fellow People team members and counsel as necessary
• Partner directly with People Partners (HRBPs), managers, and leaders on wider organizational strategy and initiatives, including reorganizations
• Facilitate smooth rollout of key People programs, including front-line manager support for performance review cycles, compensation cycles, employee engagement surveys, and ad hoc programs
• Analyze and present on organizational health trends and insights to managers and leaders, managing tracking and reporting of some key people data to inform team strategy
• Ensure excellent employee experience through key life-cycle stages, including the departure processes

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum of 3+ years of HR experience, including at least 1 year in a client-facing HR role (e.g., HR Business Partner, Employee Relations partner)
• Proven track record of partnering directly with managers on performance management, coaching, and resolving sensitive employee relations issues
• Strong analytical and problem-solving skills demonstrated through success diagnosing problems using data, reasoning clearly and determining viable solutions, and remaining flexible in those solutions' implementation
• Experience utilizing company policies and practices to determine appropriate recommendations for action
• Exceptional communication skills, both written and verbal

Preferred qualifications

• Experience working in a fast-paced, growing environment, preferably in a technology company or a large-scale organization
• Project management skills, with an ability to design and execute clear processes while successfully engaging peers and stakeholders to deliver work on schedule
• Proven ability to identify areas for improvement and escalate recurring themes to key decision makers when needed