Role Overview
Starwood Hotels is hiring a entry-level Front Desk Agent. This is a full-time role in Mayfair. posted 4 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.
About You...
- Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
- Ability to speak a secondary language is a plus.
- Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. - Typical work hours range from 7am-11pm, however there is a requirement to work Night Shifts on a rotating basis amongst the entire team when covering holidays
About Us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
About Starwood Hotels
Starwood Hotels
starwoodhotels.com
3 other open roles at Starwood Hotels on TryApplyNow.
Frequently Asked Questions
How do I apply for the Front Desk Agent position at Starwood Hotels?
Use the Apply button above to submit your application directly to Starwood Hotels. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Front Desk Agent position at Starwood Hotels located?
This position is based in Mayfair. Starwood Hotels has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Front Desk Agent at Starwood Hotels earn?
Starwood Hotels has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Front Desk Agent role at Starwood Hotels posted?
This role was posted on July 11, 2026 (4 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Front Desk Agent role at Starwood Hotels entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Starwood Hotels has listed.
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