Receptionist

Company Description SRIRAM PALACE BANQUET AND HOTEL is a hospitality venue that offers event spaces alongside comfortable guest accommodations in Baripada. The property serves a variety of guests, including event attendees, business travelers, and tourists. The team focuses on providing reliable service, a welcoming atmosphere, and smooth event and stay experiences. Working here offers exposure to front desk operations, guest relations, and coordination with banquet and hotel services.

Role Description The Receptionist is responsible for managing the front desk, greeting guests, and ensuring a professional and welcoming first point of contact. Day-to-day tasks include answering phone calls, responding to inquiries, managing reservations, checking guests in and out, and directing visitors to appropriate departments or event areas. The role also involves handling basic clerical duties such as maintaining guest records, managing correspondence, and coordinating with housekeeping and banquet staff. This is a full-time, on-site role based at SRIRAM PALACE BANQUET AND HOTEL in Baripada.

Qualifications

• Candidates should possess strong receptionist duties and front desk management skills, including handling check-ins, check-outs, and guest inquiries.
• Candidates should possess excellent phone etiquette and the ability to manage incoming calls and messages professionally.
• Candidates should possess clerical skills such as record keeping, scheduling, and basic computer proficiency.
• Candidates should possess clear and courteous communication skills for interacting with guests, colleagues, and vendors.
• Candidates should possess customer service skills, with a focus on creating positive guest experiences and resolving concerns promptly.
• Previous experience in hospitality or front office roles is preferred.
• Ability to work flexible hours, including weekends and evenings, as business needs require.
• High school diploma or equivalent; additional training in hospitality or office administration is an advantage.