Role Overview
SRA Group is hiring a mid-level Client Success Portfolio Manager - Construction SAAS. This is a full-time role in Toronto. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Job description
Client Success Portfolio Manager / Account Manager
Construction ERP SaaS | Existing Client Portfolio | Ontario Only
SRA Staffing is hiring a Client Success Portfolio Manager / Account Manager for a fast-growing software company in the construction ERP space.
This is a great fit for someone who enjoys owning client relationships, running structured customer touchpoints, identifying retention risks, and helping existing customers get more value from a software platform.
This is not a pure support role and not a net-new hunter sales role. It sits in the middle of customer success, account management, retention, and back-to-base expansion.
What You’ll Own
You’ll manage an existing portfolio of approximately 100 client accounts, with a focus on:
- Building strong long-term client relationships
- Running regular customer check-ins and QBRs
- Identifying adoption gaps, retention risks, and expansion opportunities
- Helping clients understand additional features, modules, integrations, and platform value
- Working with finance, accounting, project management, and operational stakeholders
- Partnering with internal teams across Support, Implementation, Sales, and Product
What We’re Looking For
- 3-5+ years in Account Management, Customer Success, Client Success, or Relationship Management
- SaaS/software experience
- Strong organization and follow-up across a client portfolio
- Comfort discussing retention, adoption, customer value, and expansion
- Ability to speak professionally with business users, finance teams, and senior stakeholders
- Experience with ERP, accounting software, construction software, or business applications is a strong asset
Compensation / Location
- Approx. $80K base salary
- Expected total compensation around $95K-$100K
- Remote day-to-day
- Ontario-based candidates only
- GTA strongly preferred
- Broader Ontario may be considered if travel to the GTA for occasional meetings is realistic
This is a strong opportunity for someone who wants a real client portfolio, commercial upside, and room to grow inside a scaling software business.
To apply, please send your resume to:
MaheshP@srastaffing.com
SRA Staffing is committed to equal opportunity employment. We welcome applications from all qualified candidates. Accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process.
About SRA Group
SRA Group
Frequently Asked Questions
How do I apply for the Client Success Portfolio Manager - Construction SAAS position at SRA Group?
Use the Apply button above to submit your application directly to SRA Group. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Client Success Portfolio Manager - Construction SAAS position at SRA Group located?
This position is based in Toronto. SRA Group has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Client Success Portfolio Manager - Construction SAAS at SRA Group earn?
SRA Group has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Client Success Portfolio Manager - Construction SAAS role at SRA Group posted?
This role was posted on July 7, 2026 (9 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get started freeNo credit card to start