Learning and Development Coordinator

Description

We are seeking a Learning & Development Coordinator to support the end-to-end administration and coordination of Learning & Development (L&D) programs. This role is responsible for Learning Management System (LMS) administration, including course setup, enrollments, attendance tracking, and data accuracy. The position oversees all learner communications, ensuring timely and engaging updates throughout programs. This role is also responsible for program scheduling, reporting, and operational support to deliver effective training programs.

Responsibilities Include But Are Not Limited To

LMS & Systems Management

• Set up and maintain all sessions and courses on the Learning Hub (LMS), ensuring materials are current and accessible
• Manage learner enrollments, including group enrollments and session changes where required
• Track attendance and completion in LMS; monitor non-completions
• Maintain engagement tracker (attendance, completion, new hire/departure updates monthly)
• Ensure LMS is accurate, and up to date
• Maintain training inquiries inbox and respond to L&D related queries
• Keep the L&D annual calendar and inquiries calendar updated

Communications & Learner Support

• Manage all learner communications, including:
• Mail merges for program launches and on-demand materials
• Welcome emails
• Reminders, follow-ups, and rescheduling communications
• Joining instructions and session materials
• Ongoing program communications to maintain engagement including reminders throughout the program
• Send communications to promoted associates and relevant cohorts
• Keep communications templates and documents up to date

Scheduling & Program Coordination

• Schedule global sessions, avoiding conflicts and ensuring smooth program flow
• Coordinate with internal teams and external suppliers to confirm session dates
• Proactively plan sessions to ensure timelines support program success
• Circulate session options to teams and confirm availability
• Maintain and update the annual L&D calendar

Event & Logistics Management

• Coordinate logistics for launches and in-person sessions (e.g. venues, catering, materials, accommodation)
• Create and maintain logistics trackers for each program
• Ensure seamless preparation of all L&D events

Supplier & Stakeholder Coordination

• Liaise with external suppliers on scheduling and session delivery
• Provide suppliers with participant lists and session details
• Support internal HR and regional stakeholders with training updates and information for CPD accreditation

Reporting & Data Management

• Generate regular reports for HR and stakeholders (e.g. - attendance, completion, CPD hours, onboarding compliance)
• Track program metrics (e.g. attendance, feedback, no-shows)

Finance & Budget Administration

• Track all L&D expenses against budget (global)
• Maintain and update budget spreadsheets
• Process invoices: receive, seek approval, and allocate to regions

Feedback & Continuous Improvement

• Create feedback surveys and distribute post-training

Compliance & Documentation

• Maintain and organize iManage workspace (archive outdated content)
• Ensure compliance tracking and escalation processes are followed (monthly process)

Team Coordination & Internal Communication

• Keep L&D team informed via updates (e.g. - team meetings, weekly summaries)
• Share program updates, risks, and scheduling changes
• Support internal alignment across regions

Requirements

An associate's degree is required. Experience with Learning and Development processes in a law firm environment is preferred, along with demonstrated experience administering a learning platform. Proficiency in Microsoft Office required.

The salary range for this role is $55,000 - $80,000 depending on skills and experience. We offer a professional work environment with competitive compensation and comprehensive benefits.

Our Firm

Squire Patton Boggs is one of the world's strongest integrated legal practices. With over 1,500 lawyers spanning more than 40 offices across four continents, the firm is renowned for its local connections and global influence, delivering comprehensive legal services across North America, Europe, the Middle East, Asia Pacific, and Latin America.

Squire Patton Boggs is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion or creed, sex, national origin, citizenship status, sexual orientation, gender identity, disability, veteran status, or any other condition protected by applicable law. This non-discrimination policy applies to all aspects of employment.