Regional Lobby Manager

<p><strong>About the role</strong></p> <p>Reporting to the Head of Games Operations, the Regional Lobby Manager will be responsible for the end-to-end management and optimisation of games lobbies across our LATAM markets, with a primary focus on Brazil and Mexico.</p> <p>The Regional Lobby Manager will manage the sporty games lobby, ensuring optimal game positioning, effective promotions, strong supplier alignment, and high-quality internal reporting. The role plays a critical part in shaping the player experience and driving performance across the region.</p> <p><strong>What you'll be doing</strong></p> <ul> <li>Own and manage the sporty games lobby across all core LATAM markets (including BR and MX), ensuring optimal game positioning aligned with commercial strategy and player behaviour</li> <li>Maximise visibility and discoverability of key games, promotions, and new releases within LATAM lobbies</li> <li>Upload, schedule, and maintain promotional banners and in-lobby content, ensuring accuracy, relevance, and timely execution</li> <li>Configure and maintain game settings, limits, and parameters in line with product, commercial, and regulatory requirements</li> <li>Act as the regional point of contact for supplier needs related to lobby management, promotions, and releases</li> <li>Partner closely with Product and Tech teams on testing, new feature rollouts, and improvements to categorisation and navigation</li> <li>Optimise localisation across LATAM markets, ensuring content, naming, and presentation are culturally and linguistically appropriate</li> <li>Use a data-driven approach to monitor lobby performance, player engagement, and promotional effectiveness, turning insights into actionable improvements</li> <li>Produce and share clear internal feedback, performance updates, and reports to support decision-making across teams</li> <li>Manage games-related escalations and operational queries, ensuring timely resolution and effective communication</li> <li>Plan, coordinate, and map new game releases across LATAM markets, with a particular focus on sporty games</li> <li>Align closely with Legal and Compliance teams to ensure all lobby content and configurations meet local regulatory requirements</li> <li>Collaborate on release plans with internal studios and third-party suppliers to ensure smooth execution and strong regional impact</li> </ul> <p><strong>What you'll bring</strong></p> <ul> <li>Proven experience working with online casino games, ideally in lobby management, games operations, or content optimisation</li> <li>Strong understanding of the LATAM market, particularly Brazil; local market knowledge is highly desirable</li> <li>Analytical and data-driven mindset, with the ability to interpret performance data and make informed recommendations</li> <li>Ability to work autonomously while collaborating effectively with globally distributed teams</li> <li>Strong stakeholder management and communication skills, including experience working with suppliers and internal partners</li> <li>Comfortable operating in a fast-paced, operational environment with competing priorities</li> </ul> <p><strong>What's in it for you</strong></p> <ul> <li>Office in São Paulo City!</li> <li>A competitive salary + individual performance based bonuses every quarter</li> <li>28 days paid annual leave</li> <li>Referral bonuses &amp; flash bonuses</li> <li>Top of the line equipment</li> <li>Annual company retreats to provide great internal networking opportunities</li> </ul> <div id="message-list_1765290593.382699" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1765290593.382699"> <div class="c-message_kit__background p-message_pane_message__message c-message_kit__message" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"> <div class="c-message_kit__hover" data-qa-hover="true"> <div class="c-message_kit__actions c-message_kit__actions--default"> <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__right" data-qa="message_content"> <div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <p class="p-rich_text_section">If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>