Automotive Document Specialist

EchoPark Automotive is hiring a Document Specialist / Customer Service Representative for our Sacramento location in Roseville!

As a Customer Service Representative, which we call Document Specialists, you will play an important role in the smooth and friendly guest experience at our store. If you’re a self-sufficient, resilient person who enjoys working in a fast-paced, fun environment, then we’re looking for you.  As a Document Specialist, you will be responsible for accurate and timely execution of the financial documentation process.  

 What You’ll Do:   

• Assist with the final steps of the purchase process  
• Provide accurate and timely completed paperwork for successful processing   
• Check all paperwork for correct title, lien information, taxes, etc.   
• Verify insurance, trade payoffs and obtain deposits  

  What We’re Looking For:   

• Demonstrated customer service and attention to detail
• Experience in a retail environment
• Be transparent
• Take the high road
• Willingness to learn
• Take ownership
• Celebrate small successes

  What We Offer:   

• $20/hr (based on experience) with monthly bonus opportunities
• Health, Dental and Vision Insurance
• 401k with 4% company match
• Paid vacation
• Access to leadership and personal development programs
• Casual dress

All your information will be kept confidential according to EEO guidelines.