Service Advisor with Customer Focus

Become a key player as a Service Advisor dedicated to delivering customer satisfaction. Manage repair estimates and client communications in a high-energy dealership atmosphere.

This full-time position seeks an individual with at least 2 years of dealership experience in service advising. You’ll play a crucial role in providing clients with tailored service options and ensuring their needs are met effectively. Your ability to manage multiple priorities while remaining composed is critical to success.

Key Responsibilities:

• Assess and estimate repair costs and time
• Interact with customers to clarify service needs
• Compile repair orders based on vehicle symptoms
• Facilitate customer connections with technicians
• Document automotive service records accurately

Requirements

• Minimum 2 years dealership service experience
• Proven automotive knowledge
• Familiarity with CDK systems preferred
• Strong customer service skills
• Ability to remain calm under pressure

Utilize your automotive knowledge to enhance service delivery and strengthen customer relationships within the dealership.

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