Job Description
A tech service provider in Peel Region, Mississauga, is seeking an IT Support Specialist. This role involves acting as the first point of contact for IT-related incidents and service requests, providing customer-focused support, and ensuring quick resolution of issues. Candidates should have 5-6 years of experience in an Enterprise IT Service Desk role and strong knowledge of Windows, MacOS, and Microsoft 365. This position requires exceptional communication skills and the ability to work within defined service level agreements.
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