Role Overview
Shadi.com is hiring a senior-level International Customer Representative. This is a full-time role in Mumbai. posted 5 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
We are looking for a International Customer Representative to join our team at shadi.com to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of 25,000 - 40,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.More about this International Customer Representative jobPlease go through the FAQs to get all answers related to the given International Customer Representative jobWhat skills and experience do you need for this International Customer Representative job
Ans : To apply for this International Customer Representative job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 1-7 years of experience.
What salary is offered for this International Customer Representative job
Ans : The salary for this International Customer Representative job ranges between 25,000-40,000 per month.
What shift and timings does this job follow
Ans : This International Customer Representative job follows a Rotational shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Sakinaka, Mumbai.
How many openings are available for this position
Ans : There are 5 openings available for this position.
Is this job open for all genders
Ans : Yes, this International Customer Representative job is open for both male and female candidates.
What does the role of International Customer Representative involve
Ans : As a International Customer Representative, your work will involve skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located
Ans : This International Customer Representative job is located in Sakinaka, Mumbai.
What kind of candidate is ideal for this job
Ans : A candidate with skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 1-7 years of experience is ideal for this International Customer Representative job.
Why should you apply for this International Customer Representative job
Ans : This International Customer Representative job offers a salary between 25,000-40,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info. We are looking for a International Customer Representative to join our team at shadi.com to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of 25,000 - 40,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.More about this International Customer Representative jobPlease go through the FAQs to get all answers related to the given International Customer Representative jobWhat skills and experience do you need for this International Customer Representative job
Ans : To apply for this International Customer Representative job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 1-7 years of experience.
What salary is offered for this International Customer Representative job
Ans : The salary for this International Customer Representative job ranges between 25,000-40,000 per month.
What shift and timings does this job follow
Ans : This International Customer Re
About Shadi.com
Shadi.com
shadi.com
Frequently Asked Questions
How do I apply for the International Customer Representative position at Shadi.com?
Use the Apply button above to submit your application directly to Shadi.com. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the International Customer Representative position at Shadi.com located?
This position is based in Mumbai. Shadi.com has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a International Customer Representative at Shadi.com earn?
Shadi.com has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the International Customer Representative role at Shadi.com posted?
This role was posted on June 28, 2026 (5 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the International Customer Representative role at Shadi.com require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Shadi.com lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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