Manager, Mid-Market Sales

Full Time

San Diego, CALIFORNIA, United StatesPosted 2 days ago

Role Overview

ServiceNow is hiring a Manager, Mid-Market Sales. This is a full-time role in San Diego, CALIFORNIA. posted 2 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

What you will do:

Remotely lead a team of Enterprise BDRs (inbound and outbound)
Promote a team-based environment which delivers best-in-class pipeline generation results
Lead, motivate and direct the activities of team members in order to achieve objectives and team performance for meetings held and pipeline generated
Coach 1:1 and in team meetings to better understand call results and develop and maintain processes, best practices and expectations
Work with the Global Growth Operations team to build, manage and track outbound campaigns
Work with the Demand Generation team to create and optimize inbound marketing campaigns
Ensure leads are qualified based on specific guidelines and criteria and properly managed in Salesforce.com
Assist management team in identifying trends and establishing goals
Develop short and long-term strategies to enhance performance, including tech stack optimization, workflow design, compensation/contests, training needs, professional development and overall quality of the program

What we expect:

Creative and entrepreneurial mindset and track record of consistently meeting and exceeding meeting and pipeline goals
Experience as a team lead or sales manager
2+ years of B2B technology sales experience in inside sales or lead generation
Understanding of the the cybersecurity landscape
A track record of problem-solving and trying new ideas and concepts
Background training and enabling reps for success
Exceptional interpersonal, problem-solving, verbal & written communication, and conflict resolution skills
Proficiency with sales tools, e.g. Salesforce.com, ZoomInfo, Salesloft, and LinkedIn Sales Navigator or equivalent
Strong coaching and leadership skills, ability to motivate employees
Decisiveness and attention to detail

FD21

For positions in this location, we offer a base pay of $90,360 - $149,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Frequently Asked Questions

How do I apply for the Manager, Mid-Market Sales position at ServiceNow?

Use the Apply button above to submit your application directly to ServiceNow. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Manager, Mid-Market Sales position at ServiceNow located?

This position is based in San Diego, CALIFORNIA. ServiceNow has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Manager, Mid-Market Sales at ServiceNow earn?

ServiceNow has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Manager, Mid-Market Sales role at ServiceNow posted?

This role was posted on July 20, 2026 (2 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.