Salesforce Lead Developer

Position Type: Full Time

Department: IT - Technology

Work Location: Markham, ON

Work Arrangement: Hybrid

Work Hours: Monday to Friday - standard business hours

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

Reporting to the Director, Salesforce & MuleSoft Platforms, the Salesforce Lead Developer plays a key role in designing, developing, and maintaining Sentrex’s enterprise Salesforce ecosystem. This role ensures that Salesforce solutions are scalable, secure, compliant, and aligned with the needs of Sentrex’s Patient Support Programs (PSPs) and Clinic Solutions teams.

The Salesforce Lead Developer will work closely with cross‑functional teams—including business analysts, administrators, MuleSoft developers, QA specialists, and operations teams—to deliver high‑quality solutions supporting the full patient journey. This role has no formal people‑leadership responsibilities but provides technical mentorship and guidance to junior developers and administrators.

A Day in the Life (What you will do here):

Platform Solution Design & Development

• Lead the design and development of scalable Salesforce solutions supporting PSP and Clinic Solutions workflows.
• Build and maintain custom Lightning Web Components, Apex code, OmniScripts, integrations, and automation.
• Translate business requirements into high‑quality technical solutions that align with platform architecture standards.
• Ensure compliance with Canadian healthcare privacy and regulatory requirements.

Platform Enhancements & Continuous Improvement

• Contribute to the Salesforce roadmap in alignment with business priorities.
• Participate in backlog grooming, sprint planning, code reviews, and release management.
• Identify opportunities to optimize performance, security, and user experience.

Integration & Data Management

• Collaborate with MuleSoft developers to design and support API‑driven integrations.
• Maintain data quality, integrity, and security across Salesforce and connected systems.
• Support consent-driven governance and secure data handling practices.

Quality, Operations & Reliability

• Ensure development follows best practices for stability, maintainability, and testing.
• Resolve Tier 2 production support tickets
• Contribute to high availability, platform reliability, and adherence to SLA expectations.

Collaboration & Mentorship

• Work closely with administrators, analysts, and cross-functional stakeholders to deliver cohesive solutions.
• Provide technical mentorship to junior Salesforce developers and administrators.
• Contribute to team knowledge sharing, documentation, and coding standards.
• Other duties as assigned by your manager

What you need to ensure you are set up for success:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 5+ years of hands-on Salesforce development experience, including Apex, LWC, triggers, OmniScript, integrations, and declarative automation.
• Experience working in a healthcare or pharmaceutical vertical is an asset
• Strong understanding of Salesforce platform architecture, security, and best practices.
• Experience working with API integrations (REST/SOAP), ideally with MuleSoft.
• Experience working with DevOps tools such as Copado, Gearset, or Azure DevOps
• Experience working in Agile environments with structured release processes.
• Salesforce certifications (e.g., Platform Developer I/II, JavaScript Developer, Admin) are a strong asset.
• Excellent analytical, problem-solving, communication, and collaboration skills.
• Ability to work in a fast-paced, high-growth environment with evolving requirements.

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program
• The anticipated base salary hiring range for this role is 100K to 110K annually. The final base salary will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

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