Medical Office Assistant

Company Description Seawolf Therapeutics is a San Diego–based biotechnology company focused on transforming disease treatment through nonviral DNA delivery. The organization is building next-generation DNA-based medicines designed to be first-in-class and best-in-class for patients with serious unmet medical needs. Team members work in an innovative, highly collaborative environment that values scientific rigor and creative problem-solving. The company offers opportunities to contribute directly to cutting-edge therapeutic development while working with multidisciplinary experts. Seawolf Therapeutics is committed to improving patient outcomes through advanced genetic medicine.

Role Description The Medical Office Assistant is a full-time, on-site role based in New Delhi, responsible for supporting daily clinic and administrative operations. This role includes greeting patients, managing check-in and check-out procedures, and handling phone calls with professional etiquette. The Medical Office Assistant schedules and confirms appointments, verifies insurance information, maintains and updates patient records, and assists with basic billing or documentation tasks. The position also involves working closely with medical staff, using appropriate medical terminology, organizing files and supplies, and ensuring the reception and waiting areas remain orderly and welcoming. The role requires consistent attention to detail, reliable time management, and a strong commitment to patient-centered service.

Qualifications

• Candidates should possess strong Phone Etiquette and patient-facing communication skills.
• Candidates should possess Appointment Scheduling and calendar management skills.
• Candidates should possess a solid understanding of Medical Terminology for effective coordination with clinical staff.
• Candidates should possess Insurance Verification and basic billing support skills.
• Candidates should possess Administrative Assistance skills, including record keeping, data entry, and document organization.
• Ability to work on-site in New Delhi, with reliable punctuality and professionalism.
• Strong interpersonal skills, customer service orientation, and the ability to work in a team-based healthcare setting.
• Proficiency with office software and electronic medical record systems; prior medical office experience is beneficial.
• Relevant certification or diploma in medical office administration or healthcare support is an advantage.