ScotiaMcLeod Branch Systems Administrator/SWM Receptionist

Requisition ID:

ScotiaMcLeod, a cornerstone of Scotia Wealth Management, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice, and a collaborative culture, we're committed to helping clients grow and protect their wealth by understanding their complete financial picture—life, family, business, and future.

Our signature Enriched Thinking approach brings together investment, wealth planning, and advisory specialists to deliver truly personalized solutions. You'll be supported by an innovative, team-based environment that values integrity, client focus, and continuous growth.

At ScotiaMcLeod, you're not just building a career—you're joining a firm where ideas spark, collaboration thrives, and you're empowered to reach your full potential while making a real impact in your clients' lives.

BRIEF INTRODUCTION

As a Branch Systems Administrator you will contribute to the effective functioning of the branch team by ensuring that all workstations, voice communications and multi-functioning devices are running effectively. You will join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

IS THIS ROLE RIGHT FOR YOU

In the role you will:

• Deliver proactive and reactive technical expertise with a hands-on approach, addressing issues and improvements for Branch Staff
• Act as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues
• Ensure all technology is running at maximum efficiency
• Provide basic-level training on all applications
• Escalate issues to internal and external providers

DO YOU HAVE THE SKILLS

We would love to work with you if you have:

• Experience in providing IT support to end-users.
• Excellent verbal and written communication skills
• Provide excellent service in a professional and respectful manner.
• Ability to meet deadlines
• Knowledge of Microsoft systems: Word, Excel and PowerPoint
• Familiarity with various operating systems and platforms.

WHAT'S IN IT FOR YOU

• Competitive Compensation and Benefits package including annual incentive plans, time off entitlements and support, Leaves of Absence and Support, Pension Plan, Employee Share Ownership Plan, favourable employee rates for employee banking
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, and curiosity and celebrates success.
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

SWM #LI-Onsite

Location(s): Canada : Ontario : Sudbury

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