Job Description

Senior, Digital Workplace Engineer - Copilot Administrator

Exp - 4-6 yrs

Location - Bangalore (Hybrid)

Job Summary

The Copilot Administrator will support the operational management of Microsoft Copilot across the Microsoft 365 ecosystem. The role focuses on ensuring reliable service enablement, maintaining governance and compliance standards, and providing day to day support for users and business teams. The administrator will work closely with M365 operations, security, and architecture teams to ensure Copilot functions effectively at scale.

Key Responsibilities

• Administer and monitor Copilot features across Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive).
• Manage Copilot licenses, access controls, and configuration compliance with organizational policies.
• Troubleshoot Copilot related issues, including feature access, integration behavior, and data availability. related issues, including feature access, integration behavior, and data availability.
• Support L2/L3 incident and service request resolution for Copilot and related M365 workloads.
• Maintain documentation for operational procedures, configurations, best practices, and troubleshooting guides.
• Collaborate with M365 engineering, security, and architecture teams for feature deployment, governance adherence, and policy updates.
• Assist with pilot testing, rollout validation, feedback gathering, and user enablement activities.
• Ensure Copilot usage complies with security, Responsible AI, and data governance standards.

Required Skills and Experience

• BE/BTech degree in Computer Science, IT, or related field.
• 4–6 years of experience in Microsoft 365 administration and operations.
• Strong understanding of M365 workloads: SharePoint Online, OneDrive for Business, Exchange Online, Microsoft Teams, Office apps, and Microsoft Entra ID.
• Hands on experience with Microsoft 365 Admin Center and related admin portals.
• Experience automating or supporting tasks using PowerShell for M365.
• Knowledge of security and compliance fundamentals (retention, DLP, permissions, policies).
• Familiarity with Copilot features, licensing, governance concepts, or AI driven productivity tools. driven productivity tools.
• Experience with ITSM tools such as ServiceNow.
• Strong communication, analytical, and troubleshooting skills.
• Ability to work independently and collaboratively in a global operations environment.

(External) English Qualifications:

Senior, Digital Workplace Engineer - Copilot Administrator

Exp - 4-6 yrs

Location - Bangalore (Hybrid)

Job Summary

The Copilot Administrator will support the operational management of Microsoft Copilot across the Microsoft 365 ecosystem. The role focuses on ensuring reliable service enablement, maintaining governance and compliance standards, and providing day to day support for users and business teams. The administrator will work closely with M365 operations, security, and architecture teams to ensure Copilot functions effectively at scale.

Key Responsibilities

• Administer and monitor Copilot features across Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive).
• Manage Copilot licenses, access controls, and configuration compliance with organizational policies.
• Troubleshoot Copilot related issues, including feature access, integration behavior, and data availability. related issues, including feature access, integration behavior, and data availability.
• Support L2/L3 incident and service request resolution for Copilot and related M365 workloads.
• Maintain documentation for operational procedures, configurations, best practices, and troubleshooting guides.
• Collaborate with M365 engineering, security, and architecture teams for feature deployment, governance adherence, and policy updates.
• Assist with pilot testing, rollout validation, feedback gathering, and user enablement activities.
• Ensure Copilot usage complies with security, Responsible AI, and data governance standards.

Required Skills and Experience

• BE/BTech degree in Computer Science, IT, or related field.
• 4–6 years of experience in Microsoft 365 administration and operations.
• Strong understanding of M365 workloads: SharePoint Online, OneDrive for Business, Exchange Online, Microsoft Teams, Office apps, and Microsoft Entra ID.
• Hands on experience with Microsoft 365 Admin Center and related admin portals.
• Experience automating or supporting tasks using PowerShell for M365.
• Knowledge of security and compliance fundamentals (retention, DLP, permissions, policies).
• Familiarity with Copilot features, licensing, governance concepts, or AI driven productivity tools. driven productivity tools.
• Experience with ITSM tools such as ServiceNow.
• Strong communication, analytical, and troubleshooting skills.
• Ability to work independently and collaboratively in a global operations setting.

(External) English Company Boiler Plate:

Looking to make an IMPACT with your career?

When you are thinking about joining a current team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue

+13% organic growth

150 000+ employees in 100+ countries

#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.