Role Overview
SBT Global, Inc. is hiring a entry-level IT Helpdesk. This is a contract role in San Jose. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
- Installing and configuring hardware and software components to ensure usability.
- Rack and stacking Server, lifting up to 50lb weight.
- Troubleshooting hardware and software issues.
- Ensuring electrical safety standards are met.
- Repairing or replacing damaged hardware.
- Upgrading the entire system to enable compatible software on all computers.
- Install and configure systems which support infrastructure and/or R&D activities.
- Develop and maintain installation and configuration procedures.
- Performing tests and evaluations of new software and hardware.
- Providing support to users and being the first point of contact for error reporting.
- Establishing good relationships with all departments and colleagues.
- Conducting daily backup operations.
- Managing technical documentation.
- Operations and Support
- Asset Management, includes 4 physical asset audits per year
- Need to track inventory any time
- 4+ years of experience in computer networks and systems maintenance.
- A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
- Forman deployment experience
- Ansible experience
- RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support
- Asset Management experience
- Excellent written and verbal communication skills.
- Good interpersonal skills.
- Attention to detail.
- Good problem-solving skills.
All your information will be kept confidential according to EEO guidelines.
About SBT Global, Inc.
SBT Global, Inc.
73 other open roles at SBT Global, Inc. on TryApplyNow.
Frequently Asked Questions
How do I apply for the IT Helpdesk position at SBT Global, Inc.?
Use the Apply button above to submit your application directly to SBT Global, Inc.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the IT Helpdesk position at SBT Global, Inc. located?
This position is based in San Jose. SBT Global, Inc. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a IT Helpdesk at SBT Global, Inc. earn?
SBT Global, Inc. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the IT Helpdesk role at SBT Global, Inc. posted?
This role was posted on June 29, 2026 (10 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the IT Helpdesk role at SBT Global, Inc. entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements SBT Global, Inc. has listed.
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