Senior Customer Success Manager (Scale Business)

El Segundo, CARemotePosted 7 weeks ago

Role Overview

Saviynt is hiring a Senior Customer Success Manager (Scale Business). This is a full-time remote role, with the team based in El Segundo. Part of Saviynt's Security hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Senior-level Security roles is $148k-$190k (based on 211 comparable listings). Many employers share specifics during the interview process or after an initial screen.

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Job description

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

The Senior Customer Success Manager (Scale) will manage customer loyalty and adoption of Saviynt’s innovative products and services for our Scale business segment, overseeing a portfolio of 35–38 accounts with annual recurring revenue (ARR) below $200k per account. Using our customers’ business objectives and priorities as the foundation, the Sr. CSM will be responsible for driving value-based outcomes at scale by providing customer categorization, oversight, adoption recommendations, opportunities for increased service, and metrics analysis. In addition, the Sr. CSM will coordinate routine health checks and programmatic remediation to ensure our customers stay on track towards their goals. Optimal performance of this role results in greater customer happiness, retention, and expansion of Saviynt’s business — all tied to a customer who is eager to recommend Saviynt to others.

About Saviynt

Saviynt

saviynt.com

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Frequently Asked Questions

How do I apply for the Senior Customer Success Manager (Scale Business) position at Saviynt?

Use the Apply button above to submit your application directly to Saviynt. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Senior Customer Success Manager (Scale Business) role at Saviynt remote?

Yes. This is a remote role. The team is based in El Segundo, but the position itself does not require relocating to that office.

What does a Senior Customer Success Manager (Scale Business) at Saviynt earn?

Saviynt has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Senior Customer Success Manager (Scale Business) role at Saviynt posted?

This role was posted on June 1, 2026 (50 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

How much experience does the Senior Customer Success Manager (Scale Business) role at Saviynt require?

This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Saviynt lists their specific requirements in the description below, so review the must-have qualifications closely before applying.

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