Customer Success AI Architect

Full TimeRemote

Remote USRemotePosted 6 weeks ago

Role Overview

Saviynt is hiring a Customer Success AI Architect. This is a full-time remote role, with the team based in Remote US. Part of Saviynt's Security hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Security roles is $126k-$175k (based on 477 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

ComplianceSaviyntAICustomersBuiltFortuneCustomerOffice

Job description

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

This role operates at the center of the Customer Office, Enterprise Systems, Data, and Organizational Change. You will lead the architecture and evolution of Gainsight and related GTM platforms, building scalable processes, strong data foundations, intelligent automation, and measurable business impact. This position reports to the Director of Business Systems Operations.

We're seeking a highly technical, innovative, and forward-thinking CS AI Architect to lead the design and deployment of AI-driven capabilities across our CS tech stack. This is an individual contributor role responsible for embedding AI directly into Customer success workflows to enable smarter decision-making, automate manual processes, and improve execution across Customer Office teams. You'll act as both a builder and operator, translating a deep understanding of CS workflows into practical AI systems.

About Saviynt

Saviynt

saviynt.com

SecurityHires remote

30 other open roles at Saviynt on TryApplyNow.

View all 31 roles at Saviynt Visit website

Frequently Asked Questions

How do I apply for the Customer Success AI Architect position at Saviynt?

Use the Apply button above to submit your application directly to Saviynt. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Customer Success AI Architect role at Saviynt remote?

Yes. This is a remote role. The team is based in Remote US, but the position itself does not require relocating to that office.

What does a Customer Success AI Architect at Saviynt earn?

Saviynt has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Customer Success AI Architect role at Saviynt posted?

This role was posted on May 27, 2026 (46 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

Browse Cyber Security Jobs →