IT Desktop Support Engineer

Key Responsibilities

• Provide technical support for desktops, laptops, printers, and network devices
• Install, configure, and maintain Windows operating systems and business applications
• Troubleshoot hardware, software, and basic network issues (LAN/Wi-Fi)
• Manage user accounts, email configurations, and access permissions
• Handle IT asset management and maintain inventory records
• Support remote users using remote access tools
• Coordinate with external vendors for IT equipment servicing
• Ensure timely system updates, backups, and security compliance
• Assist in onboarding and offboarding employees (system setup, email, access)

Required Skills & Qualifications

• Bachelor’s degree/Diploma in IT, Computer Science, or related field
• 1–2 years of experience in desktop support or IT helpdesk role
• Strong knowledge of Windows OS, MS Office, and basic networking
• Familiarity with Active Directory and troubleshooting tools
• Good understanding of printers, scanners, and peripheral devices
• Basic knowledge of antivirus and endpoint security
• Strong problem-solving and communication skills

Preferred Qualifications

• Proven hands-on experience in desktop support, system troubleshooting, and IT infrastructure management
• Experience working in manufacturing or industrial environments
• Knowledge of ERP systems is a plus

Soft Skills

• Good communication and interpersonal skills
• Ability to work independently and handle multiple tasks
• Customer-focused approach

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

• Food provided
• Health insurance
• Provident Fund

Work Location: In person