Job Description
A leading provider of IT services is seeking Tier 1 and 2 Help Desk Support Specialists in Washington, DC. The role involves providing technical support, logging support tickets, and collaborating with various teams for issue resolution. Candidates must have an active TS/SCI clearance and exemplary customer service skills. A Bachelor's degree or equivalent experience, along with certifications like CompTIA A+ or Security+, is preferred. The expected salary range is between $80,001 and $120,000, depending on experience.
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