Inside Sales / Account Manager

Inside Sales / Account Manager - Full-time, Permanent | 100% In-Office Role

We are looking for an experienced Inside Sales / Account Manager to manage and grow long-term client relationships in a consultative, relationship-driven environment. Success is measured through trust, consistency, and long-term growth—not volume or pressure tactics. This role is ideal for someone who enjoys ownership, thoughtful client conversations, and building something meaningful over time.

Client Relationship Management

Build and maintain strong, trust-based relationships with clients across North America Serve as a primary point of contact, guiding clients from initial conversation through delivery Help clients clarify their real needs and guide them toward the most appropriate solutions Maintain long-term relationships through thoughtful, proactive follow-up and outreach

Inside Sales & Business Development

Grow existing accounts through relationship-led business development Identify new business opportunities through research, referrals, and ongoing conversations Collaborate with leadership to define achievable, meaningful growth targets Represent offerings with credibility, empathy, and a deep understanding of client objectives

Account Ownership & Collaboration

Take full ownership of assigned accounts and outcomes Work closely with internal stakeholders to ensure a high-quality experience for all parties Contribute to team success through collaboration, transparency, and shared accountability

Organization & Systems

Maintain accurate and up-to-date records in Salesforce Stay organized across timelines, communications, and follow-ups Use digital tools and research to support client conversations and decision-making

Who You Are

Naturally builds trust and rapport Takes ownership and follows through consistently Curious, thoughtful, and people-oriented Comfortable speaking with senior leaders Motivated by growth and impact rather than money alone

Experience & Background

5+ years of professional experience preferred Proven ability to grow accounts or bring in new business through relationships Inside sales experience strongly preferred Backgrounds that translate well include: Small business or client service Real estate or advisory roles Operations, office management, or hospitality

Tools & Technology

Strong digital mindset and research skills Salesforce experience required Comfortable working in a well-established, system-driven environment

Work Environment

100% in-office role; online environment Fast-paced, entrepreneurial culture High accountability and responsiveness expected

Compensation & Benefits

An attractive base salary Team-based incentive program after 6 months (no individual commission) Health, dental, wellness benefits Ongoing training and professional development