Dynamics Consultant

We are looking for an experienced Dynamics Consultant to join our team in Vaughan, Ontario. In this long-term contract position, you will play a key role in optimizing ERP and CRM systems to address business challenges and streamline operations. This opportunity is ideal for professionals with a strong background in enterprise systems and a passion for delivering actionable solutions that drive organizational success.Responsibilities:

• Analyze system performance and user requests to identify trends and areas for improvement.
• Highlight critical issues to leadership and provide actionable recommendations.
• Facilitate and lead regular triage meetings to address system challenges.
• Translate complex business requirements into practical solutions for ERP and CRM systems.
• Deliver Level 3 support and contribute to service delivery management activities.
• Collaborate with global business units to stabilize and enhance post-implementation operations.
• Track and manage enhancement requests, including details such as origin, nature, and deadlines.
• Prepare and present updates on system performance, risks, and progress to senior leadership.
• Partner with stakeholders to ensure system improvements align with business goals.
• Provide expert insights to address gaps in system design and operational processes.