Bilingual Technical Customer Support Level I English/French
Robert HalfRole Overview
Robert Half is hiring a mid-level Bilingual Technical Customer Support Level I English/French. This is a full-time role in CA. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Seeking a motivated French/English Bilingual Technical Support Level I professional to join a rapidly growing team. This role focuses on providing efficient, high-quality support to customers, assisting with technical troubleshooting, onboarding, and device monitoring. Principal Responsibilities:Respond promptly and professionally to customer support tickets.Document resolutions and key details in IT systems such as HubSpot.Monitor customer devices for uptime, troubleshoot issues, and generate analytics reports.Communicate technical updates across teams using platforms like Teams and HubSpot.Track and resolve issues with internal IT and external vendors.Keep users informed on issue status and next steps.Deliver excellent customer service, addressing concerns with effective communication and problem-solving.Availability for non-standard hours, weekends, and on-call shifts as needed.Perform additional duties as required.
Frequently Asked Questions
How do I apply for the Bilingual Technical Customer Support Level I English/French position at Robert Half?
Use the Apply button above to submit your application directly to Robert Half. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Bilingual Technical Customer Support Level I English/French position at Robert Half located?
This position is based in CA. Robert Half has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Bilingual Technical Customer Support Level I English/French at Robert Half earn?
Robert Half has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Bilingual Technical Customer Support Level I English/French role at Robert Half posted?
This role was posted on March 19, 2026 (81 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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