Role Overview
Rho is hiring a Junior Services Engineer. This is a full-time role in Belgrade. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
About Us
Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support.
About the Role
We're looking for a Junior Services Engineer based out of our European headquarters in Belgrade.
Responsibilities
- Maintain our existing computer and network setups
- Administrate and support all existing software and hardware, including Apple devices, Okta, Kanji, Google Workspace, Slack, Jira
- Troubleshoot and effectively support and resolve user issues
- Diagnose and resolve of hardware, software, networking, and system issues when they arise
- Own and take action on the Joiner-Mover-Leaver Process – lifecycle view (onboarding, changes, offboarding)
- Monitor and maintain IT compliance, ensuring policies and controls are properly implemented and followed
- Security maintenance and assistance with performing security audits
- Document processes for users and administrators, including creating guides tailored to both technical and non-technical audiences
- Keep up-to-date on new technologies and security risks
- Assist with implementing system and process improvements
Qualifications
- Strong understanding of information technology, including networking and computer systems
- Hands-on experience installing and troubleshooting enterprise software, laptops, and peripherals
- Experience with macOS and Apple ecosystem
- Experience with IAM and MDM tools
- Able to interact and communicate effectively with both technical and business team members
- 1-3 years of experience in similar positions
- Excellent written and verbal English communication skills
Nice to have
- Relevant Degree in Information Systems or Information Technology
- Familiarity with Jira Service Management
- Experience with No-code automaton tools such as Zapier, n8n or similar
- Experience with setup and maintenance of the conference room hardware
What we offer
Our people are our most valuable asset. Base salary may vary depending on relevant experience, skills, geographic location, and business needs.
Benefits
- Top-notch Private Healthcare Insurance for you and your family members
- Generous PTO policy
- Lunch at work
- Covered costs for parking for onsite staff
- Learning and development budget
- Paternity leave
About Rho
Frequently Asked Questions
How do I apply for the Junior Services Engineer position at Rho?
Use the Apply button above to submit your application directly to Rho. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Junior Services Engineer position at Rho located?
This position is based in Belgrade. Rho has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Junior Services Engineer at Rho earn?
Rho has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Junior Services Engineer role at Rho posted?
This role was posted on May 14, 2026 (56 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Junior Services Engineer role at Rho entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Rho has listed.
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