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Director of Partner Success

Revi
185 Clara St San Francisco, CAPosted February 11, 2026

Job Description

The Revi Mission🚀

Brick-and-mortar retail isn’t dead — it’s evolving. As technology accelerates, the digital and physical worlds are merging into one unified purchasing

layer. At Revi, we believe the real Web 3 is this hybrid world, where every physical purchase has a digital identity, a relationship, and an opportunity for engagement.

As major brands have digitized isolated parts of their customer journey, Revi’s mission is much

bigger: we unify the entire physical purchase journey and enable small businesses to compete at a world-class level. We help businesses use data, AI, and consumer engagement tools to drive profitability, operational efficiency, and customer loyalty — all within a single ecosystem.

Supported by top Silicon Valley investors, Revi is positioned to own a multi-billion-dollar category.

Why Join Revi?🥳

  • Work as a direct thought partner to the CEO and executive leadership
  • Play a foundational role at a rocket-ship startup that is scaling fast
  • Influence culture, hiring, systems design, and world-class processes
  • Experience unlimited personal and professional growth
  • Join a vision-driven team that believes in big ideas, hard work, high impact, and serving the

businesses in our ecosystem

  • Be at the forefront ofAI-driven transformation in the restaurant and retail space

The Revi Role 👨🏾‍💻👩‍💻

As Director of Partner Success & Support, you will architect and lead the full post-sales

experience — onboarding, adoption, optimization, support, and long-term retention. You will own the operational structure of Partner Success and Support and ensure these teams operate with an AI-first mindset, integrating automation, AI agents, analytics, and intelligent workflows into every step of the partner journey. This role reports to the CEO and is mission-critical to Revi’s scale.

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