Supplier Success Manager

OVERVIEW

Remarcable is looking for a dedicated, product-savvy professional to connect our mechanical contractor clients to their relied-upon suppliers via our cloud-based procurement application. In this specialized role, you will bridge the gap between technical integration setup, complex product catalog management, and strategic relationship building.

You will serve as Remarcable’s internal mechanical product expert, working closely with our core Catalog team to master catalog integrity, while simultaneously managing mechanical supplier onboarding, maintaining long-term supplier relationships, and supporting our sales team in technical conversations with new prospects.

KEY RESPONSIBILITIES

• Mechanical Catalog Expertise: Partner closely with the Catalog team to answer catalog-specific questions, validate product descriptions, and ensure mechanical supplier catalogs are cleanly mapped and structurally accurate.
• Supplier Onboarding and Relations: Onboard new mechanical suppliers and proactively establish, nurture, and maintain active long-term relationships with them.
• Sales Enablement: Act as the technical subject matter expert for the sales team during conversations with new mechanical contractors and suppliers, helping to articulate how our platform handles complex mechanical workflows.
• Integration Management: Determine the best method of integration for each supplier, working through API, EDI, or OCR data channels. Coordinate with supplier integration teams to establish correct mapping, run pre-live testing, and deploy solutions on schedule.
• Support and Training: Provide clear training to suppliers on processing quotations and purchase orders through Remarcable. Create or edit technical setup documentation for supplier reference.

WHO YOU ARE

This job is right for you if you have:

• Professional Experience: 5+ years of experience in a professional SaaS, project management, or distribution environment.
• Deep Mechanical Knowledge: You know mechanical construction, HVAC, plumbing, or piping product lines, parts workflows, and purchasing terminology.
• Technical Integration Awareness: Familiarity with API, EDI integrations, or software data configurations is highly valued as you will provide input during technical setup discussions.
• The Data and People Balance: You enjoy digging into complex spreadsheet data and catalog hierarchies, but you are equally comfortable conducting software demonstrations, running training sessions, and jumping on calls with sales prospects.
• Core Skills: Exceptional organization, high adaptability, clear communication, and a strong sense of ownership over your projects.

About Remarcable, Inc.

Remarcable is a Series A–funded SaaS company revolutionizing how contractors work. Founded by an engineer to solve the inefficiencies he faced in the field; our platform eliminates procurement and operational friction for the construction industry—especially electrical contractors.

Our award-winning, SOC 2 Type II–certified B2B marketplace has processed billions in material purchases, connecting contractors, suppliers, and accounting systems in one seamless workflow. From procurement to AP automation, we deliver real-time visibility and control in a market long overdue for innovation.

Backed by Insight Partners, we’re scaling fast—fueling product innovation, deep ERP integrations, and rapid go-to-market growth. Join our builder-led, high-ownership team and make a real impact in an underserved, multi-billion-dollar industry.

Why Join Us?

At Remarcable, you’ll work on a complex, high-value product that’s solving critical pain points for contractors across North America. You’ll be part of a small, talented team shaping the future of construction technology—operating in a vertical SaaS + marketplace model with ERP-style sales motion, sticky customer relationships, and the potential to reshape an industry.

We offer full benefits including Medical, Dental, Vision, STD and Life insurance (100% Company-paid for the Employee). We also offer a 401(k) with company match and bonus potential.

Our Mission

To advance the adoption of technology in the construction industry and bring better efficiency, visibility, and communication to our customers.

Job Details

• Full-Time
• Benefits: Standard Remarcable Package
• PTO: Two weeks per year in the 1st year

Please be aware of potential phishing scams. Remarcable will never advance job applicants money or ask them to send money (via Venmo, Zelle, Paypal etc.) to preferred vendors. If you are concerned about the application process, please contact Remarcable directly at (216)770-3322.

Remarcable is not associated with info-remarcable.com http://info-remarcable.com. For information about applying for a position with Remarcable, please reference remarcable.com http://remarcable.com.

Please be aware of potential phishing scams. Remarcable will never advance job applicants money or ask them to send money (via Venmo, Zelle, Paypal etc.) to preferred vendors. If you are concerned about the application process, please contact Remarcable directly at (216)770-3322.

Remarcable is not associated with info-remarcable.com http://info-remarcable.com. For information about applying for a position with Remarcable, please reference remarcable.com http://remarcable.com.