Office Manager

Office Manager

Pasadena, MD 21122

Overview

Salary Range $19.23 - $19.23 Hourly Position Type Full Time

Description

COME GROW WITH US TODAY!

Ashley Furniture is searching for a dynamic and highly organized Retail Office Manager to be the operational heart of our store. This isn't just about managing an office; it's about being a crucial support system for our entire retail team and a key player in ensuring exceptional customer experiences.

You'll be the go-to person for daily staff support, empowering our team to shine, and expertly resolving customer concerns with your calm, can-do attitude. Your exceptional organizational skills will keep everything running smoothly, directly contributing to our store's success and our customers' satisfaction.

At Ashley Furniture, you'll discover a truly unique and fulfilling culture, where your contributions are valued, and opportunities for growth and fantastic benefits are waiting for you. If you're ready to step into a pivotal leadership role and grow your career with a leading brand, Apply Today for Immediate Consideration!

About Us: Ashley Furniture Store is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in fostering a positive work environment where our team can thrive and grow. We have over 75 locations in the following states: Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Greets customers with a smile
• Supports sales staff by finalizing tickets quickly and efficiently
• Handles customer order issues in person and on the phone
• Handles escalated customer issues
• Prepares Office staff schedules
• Thorough knowledge of office policies and procedures
• Revi