Service Engineer, Energy Storage

Full Timesenior

San Francisco, California, United StatesPosted 3 days ago

Role Overview

Redwood is hiring a senior-level Service Engineer, Energy Storage. This is a full-time role in San Francisco, California. posted 3 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

RORADASupply ChainCompensationFMLAPrivacyRedwood

Job description

About Redwood Materials

Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling — keeping critical minerals in circulation and driving the energy transition. Founded in 2017, we’re delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have.

Service Engineer, Energy Storage

Position Summary:

Redwood Materials is currently searching for a Service Engineer to join as an early member of a new engineering team working on our Battery Energy Storage System product line. You will be responsible for resolving complex technical issues across deployed Battery Energy Storage Systems (BESS). This role supports an Operations and Maintenance (O&M) organization that performs routine monitoring, preventive maintenance, and first-line troubleshooting. Service Engineering serves as the technical escalation path for O&M, owning deep diagnostics, system-level failure analysis, and engineering-driven corrective actions.

The Service Engineer ensures safe, reliable, and high-performing asset operation by bridging field operations and engineering, translating operational issues into engineering solutions, and feeding field learnings back into product and system design. This role has the potential of growing into leadership as the team grows.

The ideal candidate is highly self-driven, adaptable to a startup environment, and eager to take on both technical and leadership challenges. You’re a leader and a doer, excited about working in a dynamic, fast-paced setting, and want to shape the electrical engineering function within a new department at Redwood.

Essential Duties and Responsibilities:

Act as the primary technical escalation point for the O&M organization for issues beyond standard operating procedures
Define clear handoff criteria, escalation thresholds, and response expectations between O&M and Service Engineering
Lead, mentor, and scale a team of Service Engineers providing tier-2 and tier-3 technical support
Own investigation and resolution of complex electrical, controls, software, thermal, and system-integration issues
Translate field and O&M feedback into actionable requirements for Product, Systems, and R&D Engineering teams
Drive improvements in system serviceability, reliability, and maintainability through design and process changes
Own advanced service documentation including troubleshooting guides, decision trees, and service bulletins
Develop technical training materials and support O&M team upskilling on new systems, upgrades, and known issues

Desired Qualifications:

Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline
7+ years of experience supporting complex electromechanical or power electronics systems (BESS, renewable energy, industrial systems)
Deep understanding of BESS system architecture, including batteries, PCS/inverters, EMS, thermal management, and protection systems
Proven experience operating in a tiered support model (O&M → Service Engineering → Product Engineering)
A Passion for sustainability and making the world a better place!

Physical Requirements:

Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards

Working Conditions:

Environment, such as office or outdoors
Ability to work in challenging working conditions which may include exposure to noise, dust, chemicals, and temperature extremes, while protected by PPE, for extended periods of time
Essential physical requirements, such as climbing, standing, stooping, or typing
Occasional work weekends, nights, or be on-call as a regular part of the job
Travel requirements, up to 40%

In accordance with California pay transparency laws, the salary range for this position is listed below. Actual compensation may vary based on a variety of factors, including experience, education, and skills.

California Pay Range:

$150,000—$207,000 USD

The position is full-time. Compensation will be commensurate with experience.

We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.

About Redwood

Redwood

redwoodmaterials.com

On-site

94 other open roles at Redwood on TryApplyNow.

View all 95 roles at Redwood Visit website

Frequently Asked Questions

How do I apply for the Service Engineer, Energy Storage position at Redwood?

Use the Apply button above to submit your application directly to Redwood. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Service Engineer, Energy Storage position at Redwood located?

This position is based in San Francisco, California. Redwood has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Service Engineer, Energy Storage at Redwood earn?

Redwood has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Service Engineer, Energy Storage role at Redwood posted?

This role was posted on July 20, 2026 (3 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

How much experience does the Service Engineer, Energy Storage role at Redwood require?

This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Redwood lists their specific requirements in the description below, so review the must-have qualifications closely before applying.