Chief of Staff, Product

We are seeking an experienced and results-driven Chief of Staff (CoS) to be the right-hand partner to our Chief Product Officer (CPO). The ideal candidate will bring product sense + business acumen, complemented by hands-on product experience operating within a high-performing tech product organization and top-tier consulting experience, strong strategic and analytical skills. This is a Director-level position. 

Reporting directly to the CPO, the Chief of Staff will be responsible for streamlining the work of the Office of the CPO: supporting the CPO and her directs in scaling impact, magnifying presence both within and outside Reddit, and driving performance against strategic initiatives across the product and tech organization and cross-functional partners.

The ideal candidate thrives in ambiguity, is a self-starter, able to define scope for themselves and drive impact and efficacy by leading with humility and building indirect influence. 

Location: San Francisco-Office, NYC-Office, or remote-US, in that order of preference.

Responsibilities

Strategic Thought Partnership

• Identify gaps or opportunities in the product strategy or execution and provide ideas to address; drive strategic alignment and a plan forward
• Identify areas of opportunity and develop a strategic point of view leveraging external research and resources (e.g., consumer product and social trends; competitive analysis across feed, search, onboarding, creator tools, moderation, notifications; emerging AI product patterns; community platforms and engagement loops)
• Serve as a “second set of eyes” on behalf of the executive team for product plans and execution reviews
• Partner hands-on with the CPO to take ambitious ideas from concept to prototype and validation – helping define hypotheses, shaping MVP scope, coordinating rapid experimentation (qual + quant), and building a clear, evidence-backed recommendation on whether to invest and bring those ideas to life (or not). This requires strong product experience and product judgment.

Operational Excellence

• Align the product organization around the annual plan and drive performance – e.g., in partnership with the CPO, put in place a clear and effective Rhythm of Business, build/maintain goals, review forums and materials, and track action items within the CPO’s purview
• Support the CPO to execute on the company-level operating rhythm (board meetings, QBRs, earnings calls), with a product lens and crisp narrative
• Spearhead strategic explorations or initiatives from inception to execution (e.g., new product bets, portfolio tradeoffs, strategic planning processes, operating model upgrades)
• Prioritize daily, weekly action items, delegating between themselves, EA, and CPO
• Be a communication point in and out via a number of channels to teams

Problem Solving

• Principles-first problem-solver
• Serve as the CPO’s go-to for solving critical product, business, and operational challenges