IT Helpdesk / Junior Sysadmin

System Administration; Help Desk

We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch industry professionals. We are looking for skilled individuals to provide technical expertise in support of a government client.

System Administrator to join our technology-based program supporting a key government customer. As a System Administrator, you will play a critical role in the implementation, troubleshooting, and maintenance of Information Technology (IT) systems.

System Administrator shall possess the following capabilities:

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.

Provide support for the escalation and communication of status to agency management and internal customers.

Provide support for the dispatch system and hardware problems and remain involved in the resolution process.

Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance

P osition requires active Security Clearance with appropriate Polygraph

These considerations include, but are not limited to, the extent and intricacy of the role's responsibilities, the candidate's educational background, their work experience, and the specific competencies crucial for success in the role.

Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family with buy-up option available.

Retirement + Savings: Immediate vested, no match required!

Paid Time Off + More: 4 weeks starting PTO - 11 federal holidays + 2 floating holidays - Paid hours for company-required training.

Paid parental leave - Adoption assistance - Annual swag drops - Flexible work schedules - -Generous referral bonus program - Employee appreciation + family-friendly corporate events ...and much more.

RealmOne is a mid-sized science and technology company dedicated to solving our customers' toughest mission challenges.

Headquartered in Columbia, MD., RealmOne supplies advanced cybersecurity, data science and software engineering services and products to customers in the Government and commercial sectors.

RealmOne delivers encompassing mission assurance and critical systems support to government customers across various U.With more than 30+ active contracts, 12 of which are prime, RealmOne stands as a premier innovator supporting the Government and Department of Defense, with team members located nationwide.